Massachusetts Creative Jobs

Production & Account Manager

Employment Type: Full Time

Date Posted: 1/24/2022

Location: Remote

Job Number: JO-2201-1770

Primary Function

Manage productions, events and personnel for major corporate and creative multimedia clients. Assess needs for talent and resources, schedule and fulfill project requests, provide oversight and best practices, and develop relationships with prospective clients and talent.

Duties & Responsibilities

• Provide management and operations expertise in the field of video & multimedia production encompassing daily operations, client relations, pre-production, project execution and post production

• Facilitate and lead client discovery meetings to develop budgets, proposals, scopes of work

• Actively work to identify, develop and maintain relationships with corporate and creative clients, and a wide variety of creative and technical talent around the country

• Manage individuals and/or staff of contracted production personnel. Lead employee professional development and monitor performance goals for the staff that support the overall objectives of the Client. Develop methods to engage those working in remote locations.

• Manage logistics, schedule and hire crew, book equipment and provide outstanding customer service for client video, AV and multimedia productions worldwide

• Manage the daily activities and bookings of freelance staff. Conduct interviews and act as liaison to introduce new talent

• Act as key contact for all external staffing requests; be proactive in establishing and maintaining relationships with representatives from multiple locations

• Create accurate invoicing, tracking & reporting, assisting with business management

• Work with producers and directors to determine most efficient assignment of talent and equipment resources

• Work in the most proactive, creative and professional manner to provide the highest level of service

• Attend business development meetings and presentations; Participate in external company initiatives and marketing efforts

• Perform other duties as assigned

Skills & Qualifications

• A positive and proactive attitude coupled with critical thinking and decision-making skills

• Strong results orientation with a flexible attitude to deliver seamless and timely services to customers. Immediate responsiveness to client requests.

• Strong interpersonal skills and ability to supervise small teams. Sensitivity and tact in dealing with staff/partners/clients at different levels in a very diverse environment.

• Experience negotiating production project costs and labor rates

• Demonstrated excellent written and verbal communications skills; great listener

• Proficient understanding of all types of digital media production equipment & processes

• Demonstrated project and event management ability

• Ability to maintain high level of professionalism and confidentiality

• Proficiency with MS Office; able to create forms, tables, charts and formulas

• Accurate typing ability and able to quickly learn new software systems, familiarity with social media platforms and Salesforce.com platform a plus

• Ability to travel as needed nationally and internationally on occasion

• Experience in HR and Accounting are helpful, but not required

• Ability to travel as needed (less than 5%)

Education & Experience

• Bachelor's degree in Video/Film Production, Communications or related field is required

• 5+ years multimedia or video production experience

• 3+ years successfully managing crew and staff

• PR, Sales, Human Resources, payroll, staffing, crewing experience helpful

To Apply

Use the link at the bottom of this page to apply. Please use Chrome, Firefox, or Safari (users may experience issues with Internet Explorer).

Diversity Inclusion & Customer Service Statement

TeamPeople is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way.

We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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