Discover Product Manager (Payments) in Boston, Massachusetts
Product Manager (Payments) Remote R22791 About This Role Discover. A brighter future. With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine. Come build your future, while being the reason millions of people find a brighter financial future with Discover. Job Description As a member of the Global Products & Pricing (GPP): Core Payment Transaction/Enterprise Payments Platform (EPP) department, this Product Manager position will be part of a product management team that will drive strategy to develop Core Payment Transaction capability solutions for DGN (Discover Network and Diners Card International) including the areas of settlement, pricing and clearing, adjustments/disputes chargebacks, and payment transaction data. You will drive initiatives for growth and adoption of the product offering with internal and external partners and oversee strategy, create product roadmaps with short-term and long-term focus. Collaborating with the Business Product Owners’ delivery team(s), you will work to execute delivery on the product strategy. Assesses the performance of and shapes the structure and direction of new and existing product lines and leads the development and execution of strategic product plans for key initiatives such as the introduction of new products, product line extensions, or product enhancements. Accountable for achieving specific goals for each product, including evaluating product performance, and identifying innovations to address customer needs and improve product performance in the market. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management. Responsibilities: + Identify sources, monitor, analyze and interpret key product performance metrics including financials, network volumes, other key statistics and internal/external customer feedback trends, then develop and communicate findings and make strategic and tactical recommendations for performance improvements. + Define and execute strategic product road-maps to build new products, enhance existing products or improve performance. + Collaborate with internal and external stakeholders to develop strategies and methodologies to on-board new partners. + Track and understand industry trends, research findings and competitive innovations. + Provide business analysis and reporting on a periodic basis. + Collaborate with cross functional teams to develop or support sales efforts or go-to-market strategies. + Serve as product management business lead on cross-functional teams, including internal departments such as sales, operations, legal, marketing, finance, technology in the evaluation, development, management and/or enhancement of assigned products and/or programs. Qualifications You’ll Need The Basics + Bachelor's degree in Information Technology, Social Sciences, Business, Marketing, Communications or related field + 6+ years of experience in Product Management or related + In lieu of a degree, 10+ years of experience in card payments, network, acquiring, issuing, mobile technologies, digital payments or related field, including product management experience Bonus Points If You Have + Master's degree in Information Technology, Social Sciences, Business, Marketing, or Communications + 6+ years of experience in card payments, network, acquiring, issuing, mobile technologies, digital payments or related field + 2+ years of experience in Fintech platforms, start-ups, or related field + Experience in Payments Transaction Processing (i.e., authorizations, settlement, pricing, clearing, disputes, transaction data) + Experience in product life-cycle within a technical platform product – ideation, management, strategy, delivery execution, commercialization + Strong communication and presentation skills + Experience in agile development and vendor management #LI-BP1 #Remote What are you waiting for? Apply today! All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management. The same way we treat our employees is how we treat all applicants – with respect. Discover Financial Services is an equal opportunity employer (EEO is the law) (https://www1.eeoc.gov/employers/poster.cfm) . We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover.
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