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Change Healthcare Product Manager, Medical Network in Boston, Massachusetts

Product Manager, Medical Network

Position Overview

The Medical Network API Developer Platform product manager is responsible for working with internal and external customers to drive adoption of Medical Network API products. The candidate will look for opportunities to enhance the API developer experience and identify new strategies for engaging with our partner developers and ensuring their success. The candidate will be highly focused on customer engagement through meetings and presentations and will serve as a subject matter expert to sales, account management, and other organizations.

Additionally, the product manager will be responsible for “evangelizing” Medical Network APIs internally and externally and for working with teams across Change Healthcare to ensure successful launches of new features. They will also provide input regarding the product roadmap and product features and functions.

What will be my duties and responsibilities in this job?

  • Translate business, market, and customer needs (collaborating with the Business Leads) into product strategy and requirements (e.g., functional and technical design documents).

  • Present solutions to customers and provide subject matter expertise for customers before and after the sale.

  • Work with customers to ensure they are successful in maximizing the use of Medical Network APIs

  • Create customer-facing training collateral and participate in customer community activities

  • Assist with implementation activities as needed.

  • Work closely with sales and account management to educate potential customers on product offering and aid with customer on-boarding

  • Provide product feedback to other product managers and R&D.

    What are the requirements needed for this position?

  • Minimum 3 years of experience is required in the field of software development, product management or related experience.

  • A bachelor's degree , preferably in engineering, information technology, or equivalent work experience. A masters in information technology or business administration is preferred but not required.

What critical skills are needed for you to consider someone for this position?

  • Knowledge of healthcare revenue cycle is strongly desired

  • Experience with Application Programming Interfaces (APIs).

  • Experience in discussing and explaining complex product offerings to a variety of audiences.

  • Able to learn complex concepts quickly

  • Comfortable working in an agile and dynamic environment

  • Familiarity with agile development concepts

  • Must demonstrate a strong ability to drive execution of complex and enterprise level technology solutions (e.g., move projects forward with unknowns and anticipate and mitigate risks.)

    How much should I expect to travel?

  • 25%

  • Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement.

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Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!

Some of our positions require employees to be onsite at a Change Healthcare facility or a Client site, including Medical Facilities. Depending on the site’s health and safety guidelines, you may be required to have medical screenings or vaccinations to meet site requirements, which may include Covid-19 vaccination and/or testing. Further details and requirements will be confirmed during the interview process.

Equal Opportunity/Affirmative Action Statement

Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at https://www.eeoc.gov/employers/eeo-law-poster and the supplemental information at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf.

If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to applyaccommodations@changehealthcare.com with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted.

Click here https://www.dol.gov/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf to view our pay transparency nondiscrimination policy.

California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood Change Healthcare’s Privacy Notice to California Job Applicants Regarding the Collection of Personal Information (https://www.changehealthcare.com/privacy-notice/privacy-notice-to-california-job-applicants) .

Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

Change Healthcare is an equal opportunity employer. All qualified applicant will reveive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status.

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