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Meta Product Experience Analytics Manager in Boston, Massachusetts

Summary:

The Product Experience Analytics (PXA) Team is responsible for advancing Facebook's product quality by identifying and collaborating with the product teams to implement opportunities that improve the quality and end-to-end experiences of existing and future products. With deep analytics expertise, understanding of the product health and the user experience, the Product Experience Analytics Team partners with the product team (consists of Engineering, Product Management, Research, Design, etc.) to ensure we launch high quality products to the market. They reinforce that expertise by becoming fluent in the data around Facebook products and developing a well-rounded knowledge of products and the ecosystem as a whole. Utilizing that critical expertise, we keep the end-to-end experience at the center of our focus.We’re looking for analytics leaders who are highly analytical, data driven, and scrappy - not only identifying and proactively advocating for impactful changes Facebook should make, but also driving the implementation of changes based on those insights. Our managers are passionate about managing, coaching and mentoring people. Product Experience Analytics thrives in ambiguity and is capable of turning data into convincing stories that influence product teams to prioritize quality in the product. We want leaders who are passionate about improving experiences for Facebook users and are strong advocates for people and businesses on our platform. We need strong analytically capable influencers who can align cross-functional partners around creating the best possible experience for people and businesses on Facebook. The Product Experience Analytics team is highly cross-functional, working across all teams that make up a Product Team to provide data-driven insights that help define our business strategy, product vision, and roadmap. Successful candidates for this role will demonstrate desire to continue to build and shape the brand of a team with analytical and operational responsibilities through their own individual contributions, as well as through people management.

Required Skills:

Product Experience Analytics Manager Responsibilities:

  1. Manage and mentor team members through day-to-day needs and help them apply their strengths.

  2. Explore and analyze user experience and product performance data, develop goals and tracking metrics, and ensure product priorities are data-driven and accommodate short term and long-term goals.

  3. Apply quantitative analysis and data-mining skills to develop deep analytical insights around product usability, correctness and the end-to-end experience across a variety of data sets and platforms.

  4. Build strategic relationships and manage communication and alignment across multiple partner teams.

  5. Partner with Research, Design, Marketing, Operations, and Testing teams to identify opportunities to improve our products based on user feedback and help quantify the impact of their qualitative insights.

  6. Partner with Engineering, Design, and Product Management to design and develop experiments to test hypotheses, iterate and implement changes in existing products that positively impact the people and business's experience and drive new Facebook products that are high quality and low risk.

  7. Instill a focus on quality in the product culture by creating objective data driven stories that influence and convince product teams to prioritize quality projects.

  8. Inform, influence, and execute new quality initiatives that are data driven and meaningfully shift core metrics in the positive direction.

  9. Initiate and drive change through influence, and collaborating with a variety of cross functional stakeholders.

Minimum Qualifications:

Minimum Qualifications:

  1. 5+ years of experience in team leadership/people management through layers

  2. 5+ years of experience in quantitative analysis

  3. 5+ years of experience building product intuition, solving problems using data and providing business insights

  4. 3+ years of experience in an analytical role in a technology company, consulting, investment banking, or product management

  5. 2+ years of experience with SQL or other programming languages

  6. Experience initiating and driving projects to completion with minimal guidance

  7. Experience constructing interpersonal relationships across teams, communicating technical content and analytical insights to multiple audiences

  8. Experience creating and telling stories from data

  9. Knowledge of statistics (experimental design, statistical analysis, hypothesis testing)

Preferred Qualifications:

Preferred Qualifications:

  1. Bachelor Degree in Computer Science, Math, Physics, Engineering, Statistics or related quantitative field

  2. Experience leveraging raw customer feedback to develop new analytical initiatives

  3. Knowledge or experience in machine learning principles, fundamentals and applications

Industry: Internet

Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

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