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Meta Product Communications Manager, WhatsApp in Boston, Massachusetts


WhatsApp is looking for an experienced Product Communications Manager to join our small and agile team. The ideal candidate is someone who is creative, proactive, and brings a proven track record of launching consumer products on a global scale. We are looking for someone who has carried out high-profile campaigns and brings established relationships with media and opinion leaders in the U.S., but also have a very global mindset. The ideal candidate is the type of person who oozes creativity and regularly thinks outside the box. WhatsApp's user base is broad and diverse, and we want to find ways to connect with them all, no matter where they are. In addition, this person should have an interest and understanding of how issues like privacy and security impact the lives of our users around the world. This is a hands-on role with significant day-to-day responsibilities working with leaders across WhatsApp and Meta.

Required Skills:

Product Communications Manager, WhatsApp Responsibilities:

  1. Create and implement the communications strategy that tells the story of WhatsApp and the benefits the product brings to users around the world

  2. Build and maintain meaningful relationships with key technology and consumer press as well as other external stakeholders

  3. Devise and lead product launches and proactive media campaigns for WhatsApp products and initiatives - work closely with teams in key countries to ensure these launches can be successful in the diverse communities we serve

  4. Develop and create a wide range of communications materials including blog posts, communications plans, statements, briefing materials for executives and more

  5. Prepare and train spokespeople as well as represent WhatsApp to the media

  6. Counsel cross-functional partners in engineering, product, policy, legal, and other groups within the company on communications considerations for product updates

  7. Be able to simplify complex ideas or technical issues and make them understandable, relatable, and visual

  8. Support crisis communications and be able to quickly drive a cross-functional team when needed

Minimum Qualifications:

Minimum Qualifications:

  1. Experience working in the technology industry, corporate communications, and mass media including experience developing campaigns that have achieved their goals

  2. Communications and decision-making experience creating and executing communications programs

  3. Experience working at a technology company (corporation or start-up) and hands-on work with product managers and other leaders

  4. Bachelors degree in Communications, Journalism, English, Writing, or another field

  5. 8+ years of experience in communications and public relations

Preferred Qualifications:

Preferred Qualifications:

  1. Experience working on communications and public relations strategies outside the U.S.

  2. Experience working on product launches around the globe

Industry: Internet

Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at