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Facebook Product Communications Manager, Messenger Kids in Boston, Massachusetts


Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.


We are looking for an experienced communications professional to join our fast-growing team. The role will manage a broad range of consumer product communications efforts focused around our Messenger Kids app - including product launches, technology innovations, major announcements and events, and issues management. This role will work alongside our product, engineering, design and marketing teams to create and activate new ways to reach parents and kids.

Messenger Kids is the safer app for kids to connect with their family and friends. Made exclusively for kids, it is the only messaging app that gives parents control of the contact list and kids control of the fun! In the last few years, Messenger Kids has grown rapidly to connect millions of kids around the world with the people they care about most, using kid-friendly stickers, interactive filters, messaging and video chats. Messenger Kids is leading the industry to provide kids with a fun and safer way to express, create and communicate!

The successful candidate will be highly experienced at devising and executing complex media campaigns, handling issue and crisis management, possessing deep media relationships, and working with executives. An ability to translate complex new developments into the words of everyday is required. A keen understanding of technology and communications tools is essential in this role. The ideal candidate will have experience of working at a dynamic pace and will be proactive, creative and highly organized.

Required Skills:

  1. Devise and execute communications strategies and campaigns to support Messenger Kid's strategic objectives

  2. Media relations work supporting consumer product launches and issues management

  3. Help our product teams infuse Messenger Kids into pop culture and cultural moments

  4. Manage a broad range of proactive and reactive projects and coordinate across the broader Facebook corporate communications team

  5. Work cross-functionally with product, platform, policy, corporate and international PR teams on individual media opportunities and broader programs

  6. Work with executives and teams across the company including engineering, product, sales, marketing and legal

  7. Build relationships with media, press, analysts, influencers and other external stakeholders about products and initiatives

  8. Work closely with external PR agencies to lead proactive and reactive PR

Minimum Qualifications:

  1. Bachelor’s Degree in business, communications, English or other relevant major

  2. 8+ years of experience in communications, technology or consumer

  3. Effective communications and decision-making skills along with project management skills

  4. Experience managing diverse cross-functional stakeholder relations in fast-paced and ambiguous environments, including working collaboratively with cross-functional groups including engineering, product, sales and marketing

  5. Proven relationships with press and external stakeholders and experience organizing press briefings, media sessions and events

Preferred Qualifications:

  1. Experience working with kid applications

  2. Consumer and product experience

Industry: Internet

Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at