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Beth Israel Deaconess Medical Center Philanthropy Communications Associate Director in Boston, Massachusetts

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Philanthropy Communications Associate Director

Department Description:This role is providing support on the Beth Israel Lahey Health Philanthropy team.

Job Location:Boston, Massachusetts

Req ID:43468BR

Job Summary:The Philanthropy Communications Associate Director crafts content in support of Beth Israel Lahey Health's (BILH) comprehensive fundraising efforts and strives to elevate the image and reputation of BILH and its member hospitals to drive revenue-generating philanthropy and donor engagement across the system through donor-facing communications. This includes, but is not limited to, the Philanthropy of content for newsletters, collateral, video scripts, emails, appeals, board communications, internal communications, event content, presentations, and a broad range of system-wide and local hospital affiliate philanthropic content. The Assoc Director maintains close and collaborative working relationships with system and hospital leadership, philanthropy leadership, department administrators, board members and committee leadership in support of philanthropic objectives.

The Assoc Director: Develops content for system leadership messaging and the production of system-wide communication including newsletters, marketing content, leadership biographies, events materials, presentation content, speech writing and remarks, and communications content; Supports the Philanthropy of messaging platforms to articulate BILH's and its affiliate hospitals' philanthropic fundraising goals and alignment to the BILH brand message. Supports the Philanthropy and positioning of system-wide communications to ensure consistency and brand message are accurately communicated by working closely with member hospital communications teams and BILH leadership; Shapes key institutional and Philanthropy-related messages; ensures their accuracy and integrity, that they are inspirational and communicate persuasively to key audiences, and that they are consistent with the efforts to strategically position the system in the philanthropic community; Supports the content needs of the BILH Chief Philanthropy Officer and supports communications to enhance philanthropy employee engagement and alignment.

Essential Responsibilities:

  • Craft system leadership philanthropic messaging and the production of system-wide communications content including leadership biographies, events content, presentations, speech writing and remarks, letters, marketing content, white papers, philanthropic newsletters, video scripts, board communications, digital content, proposals, and other content as needed.

  • Craft content that meets content style guidelines to align with BILH standards and be responsible for the accuracy and quality of content; proofread content for colleagues across the system.

  • Work with key BILH and hospital leadership to create compelling presentations and content to drive philanthropy and donor engagement.

  • Conduct interviews with system physicians, researchers, leaders, and board members to gather information for content Philanthropy.

  • Support the communications needs of the Chief Philanthropy Officer and the Vice President of Philanthropy External Relations to meet system-wide philanthropy needs. Work to successfully meet established goals and objectives of the Chief Philanthropy Officer and support system-wide communication to enhance employee engagement and alignment.

  • Manage and support content approvals with key stakeholders, as well as general project management activities to ensure work is moved forward in a timely manner.

  • Identify and implement plans to leverage content across the system to streamline resources and improve ROI.

  • Other projects and duties as assigned.

Required Qualifications:

  • Bachelor's degree required.

  • 5-8 years related work experience required.

  • Ability to travel, occasional evening and weekend work.

  • Proven ability to create communication vehicles and strategies that raise funds for complex capital campaigns. Ability to effectively represent an organization to external audiences with strong verbal and written communication skills.

  • Must demonstrate teamwork, resourcefulness, results orientation, optimism, and trust. Demonstrated ability to engage and successfully utilize leaders and volunteers in achieving goals. Demonstrated success in forging strong working relationships and building trust with donors and colleagues.

  • Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases.

Preferred Qualifications:

  • Knowledge of the utilization of information systems to support fundraising activities. Demonstrated ability to prioritize and coordinate a large number of projects simultaneously with minimum supervision.

Competencies:

  • Decision Making:Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance.

  • Problem Solving:Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.

  • Independence of Action:Ability to set goals and determines how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction.

  • Written Communications:Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers.

  • Oral Communications:Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families and external customers.

  • Knowledge:Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.

  • Team Work:Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.

  • Customer Service:Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.

Physical Nature of the Job:

Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move through out the hospital campus

EOE Statement

BIDMC is EOE M/F/VET/DISABILITY/GENDER IDENTITY/SEXUAL ORIENTATION

Vaccines

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. BILH requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment.Learn more (https://www.bilh.org/in-the-news/2021/8/10/bilh-to-require-covid-19-influenza-vaccines-for-all-clinicians-staff-by-oct-31) about this requirement

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