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Salesforce.com, Inc Partner Enablement, Sr. Manager (MuleSoft) in Boston, Massachusetts

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Job Category

Alliances & Channels

Job Details

About the Team:

The NA partner team is seeking a Partner Enablement Manager who can drive enablement of the MuleSoft Partners across the NA regional business, increasing the depth of skills and the number of certified consultants. Doing so requires a tight collaboration with NA field and partner leadership, and engagement with the world’s top System Integrators to build and grow their MuleSoft capability.

This includes -

  • Engagement with senior management within each MuleSoft partner

  • Assessing partner capability across business development, technical and delivery domains and maintain accurate records of current status

  • Increasing partner sales, solutioning and delivery capability and competence through construction and measurement of enablement plans in collaboration with partners and MuleSoft partner management

  • Driving incremental demand through execution of business development partner workshops

  • Mentoring and assisting partners on Pre-Sales engagements through post-sale success planning, working closely with partner account managers, MuleSoft sales, services and customer success

  • Partnering with MuleSoft and partner NA leadership to build the NA region

  • Building 1:1 relationships with the technical and practice enablement executives within the NA Partner community

About the Position:

  • Enable MuleSoft partners by delivering business level partner certifications, workshops and applied learning 

  • Guide our strategic Partner Architects, practice leaders and consultants through the MuleSoft Point of View

  • Create joint partner enablement plans in collaboration with partner counterparts

  • Engage regularly with key partners to monitor enablement process, new requirements and future goals

  • Provide regular updates to partner management on the status of each partner’s enablement 

  • Respond to concerns from customers when partners fail to deliver to the expectation of customers when implementing MuleSoft

  • Represent MuleSoft and our joint capabilities with our strategic partners at Industry and tech conferences

  • Work closely with internal cross-functional stakeholders in sales enablement, global partner enablement, services and customer success to align on messaging, methodology, MuleSoft best practices and sales to service partner engagement models

  • Preferred Locations: San Francisco & Atlanta

Position Deliverables:

30 Days:

  • Learn MuleSoft Anypoint Platform messaging in your first two weeks

  • Review and understand the NA Partner Strategy and Plan including partner tiering at the sub-region level and overall enablement priorities for the region

  • Get your hands dirty by building meeting with a few MuleSoft partners to assess their current capability and requirements

  • Define the metrics and tracking systems for measuring partner capability 

60 Days:

  • Meet our NA Partners and understand MuleSoft Partner business

  • Shadow MuleSoft partner managers to present customer/partner facing presentations

  • Fly solo and execute your first Partner assessment + enablement process

  • Partner with the partner manager and partner leadership to launch the regional enablement plan

90 Days:

  • Execute Regional Enablement plan

  • Report regularly on status, performance against KPIs and upcoming requirements

About You:

  • Passion towards partners and solutions consulting/sales engineering

  • Background in partner business with a system Integrator or a product company

  • A technical background

  • Engineered and executed enterprise pre-sales cycles (e.g., sales engineering/solution consulting/sales consulting)

  • Demonstrated ability to grasp and learn new business models and technology paradigms

  • Experience with one or more of the following:

    • Enterprise Architecture

    • SaaS Integration

    • API Management

    • PaaS and IaaS

    • Understanding of ERP, CRM, HCM and related application software domains

This is a fast-paced, high-growth startup environment -- we are looking for smart, high energy candidates who are looking to make a big impact, and who want to work alongside a great team to do so. We work closely together and put in startup hours, so you must be a team player! The perfect candidate will thrive on the prospect of taking on huge challenges and will “move the needle” at MuleSoft by driving programs through feats of flawless execution.

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