IBM Offering Manager in Boston, Massachusetts
Ready to re-imagine the product management role? At IBM, as an Offering Manager, you are responsible for the full lifecycle of an offering: from validating need to determining the business model and defining the solution requirements. Going beyond the traditional focus of timetables and budgets, you use your keen insights into what customers want in their own business plan - and work across disciplines to build the best solutions to a problem. If being the CEO of your offering excites you, consider an offering management career at IBM.
Your Role and Responsibilities
Preferred Locations: Austin, TX, Raleigh, NC, or New York, NY
The IBM Cloud Foundation Services team is seeking an Offering Manager to lead aspects of our IBM Cloud Satellite offering and potentially aspects of other services within Foundation Services. IBM Cloud Satellite brings IBM Cloud managed services to customer infrastructure on-prem, on the edge, and in third party cloud. Satellite is IBM's flagship "distributed cloud" offering and is key to IBM's edge, hybrid, and multi-cloud strategy.
The candidate will need to work very closely with the engineering team to help map and prioritize platform and client requirements with a focus towards portfolio management and profitability. The candidate will also need to work closely with the leaders of other IBM Cloud offerings to ensure that the breadth of the IBM Cloud catalog is enabled for Satellite and that Satellite is the foundation for future SaaS offerings from IBM like the recently announced Cloud Pak SaaS initiatives. Lastly, and most importantly, the candidate will need to interface directly with client technical teams and client procurement teams in detailed discussions around offering applicability, offering roadmap, its efficient use and client support (contract discussions, billing discussions, and other support discussions).
This role requires a high level of ownership and ability to work across internal and external matrix teams. Therefore, we are looking for a highly motivated, technical Offering Manager who is an adaptable, creative problem solver with deep organizational skills.
Required Technical and Professional Expertise:
• Experience with Cloud-related offerings (Containers, databases, analytics, AI, etc.)
• BS: Engineering, Computer Science, or Business
Required Technical and Professional Expertise
Experience with Cloud-related offerings (Containers, databases, analytics, AI, etc.)
Capable of making hard data-informed decisions (A/B testing/experimentation, user testing, data analysis, defining metrics)
Passion for conceptualizing and building products in a rapidly changing landscape
Experience utilizing Design Thinking methodologies like persona mapping, scenario mapping, flow diagrams to align teams and stakeholders
Experience working with clients (Tech sales, evangelism, etc.)
Preferred Technical and Professional Expertise
Experience working with and breadth of knowledge of distributed cloud, multi cloud and hybrid cloud concepts containers, Kubernetes, OpenShift, offering management
3+ years of experience in product management
Extensive experience in product focused business analysis
About Business Unit
Digitization is accelerating the ongoing evolution of business, and clouds - public, private, and hybrid - enable companies to extend their existing infrastructure and integrate across systems. IBM Cloud provides the security, control, and visibility that our clients have come to expect. We are working to provide the right tools and environment to combine all of our client’s data, no matter where it resides, to respond to changing market dynamics.
Your Life @ IBM
What matters to you when you’re looking for your next career challenge?
Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
Impact. Inclusion. Infinite Experiences. Do your best work ever.
IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.
For additional information about location requirements, please discuss with the recruiter following submission of your application.
IBM intends this job to be performed entirely outside of Colorado.
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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