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Microsoft Corporation Modern Work-Technical Specialist Director in Boston, Massachusetts

Microsoft Technical Specialist Managers build, develop and lead teams of Technical Specialists to identify and win over the technical decision maker in the Business and IT department of our Enterprise Customers. You and your team will drive technical decisions for the customer that helps them achieve Business value with the Microsoft Platform, and thereby secure long-term sustainable growth for Microsoft. As a Technical Specialist Manager, you will be a key leader to helping customers embrace and succeed through digital transformation

Responsibilities

Microsoft Technical Specialist Managers build, develop and lead teams of Technical Specialists to identify and win over the technical decision maker in the Business and IT department of our Enterprise Customers. You and your team will drive technical decisions at the customer that helps them achieve Business value with the Microsoft Platform, and thereby secure long-term sustainable growth for Microsoft. As a Technical Specialist Manager, you will be a key leader to helping customers embrace and succeed through digital transformation.

Primary responsibilities for a MW Technical Sales Manager

  • Scale Customer Engagements: Builds credibility with customers; owns resolution of blockers; ensures consistency and quality of customer engagements; orchestrates team resources and coaches team to maximize impact, selling time and achieve subsidiary objectives and strategy.

  • Scale Through Partners: Maximizes area-level capacity and capabilities of scaling through partners and supports partner technical capacity

  • Build Strategy: Builds competitive knowledge of team; empowers team to influence compete strategies; identifies cross-workload strategy opportunities; acts as subject matter expert on a particular competitive discipline; drives competitive strategy for local markets

  • Solution Design & Proof: Enables customers to identify and resolve technical issues and accommodate complex requirements with next steps that guarantee deployment of Microsoft technology; drives integration solutions for industry relevance; drives advanced sales methodologies; drives new and innovative solutions; serves as the voice of the customer to Microsoft

  • Education: Enables and empowers team to develop technical expertise, provide insights to internal teams, and participates in high quality tech communities; acts as a technical thought leader

  • Managerial & Leadership Responsibilities: Attracts, develops and retains talent; delivers results through teamwork; acts as a role model of Microsoft values; commits to performance management

Qualifications

Required/Minimum Qualifications

  • 8+ years of technical pre-sales or technical consulting experience

  • OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 6+ years of technical pre-sales or technical consulting experience

  • OR Master's Degree in Computer Science, Information Technology, or related field AND 4+ years of technical pre-sales or technical consulting experience

  • OR equivalent experience.

Additional or Preferred Qualifications

  • 10+ years of technical pre-sales or technical consulting, or related experience

  • OR equivalent experience.

  • 6+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.

  • 3+ year(s) of People Management experience (including leading virtual teams)

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form (https://careers.microsoft.com/us/en/accommodationrequest) .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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