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UKG (Ultimate Kronos Group) Manager, Learning Programs in Boston, Massachusetts

Manager, Learning Programs

General Information

Ref #:


Travel Amount Required:

Up to 25%

Job Type:

Regular-Full Time


USA - USA - Remote

Description & Qualifications


UKG is looking for a self-motivated experienced Manager of Learning Programs who has a proven track record of implementing impactful learning experiences for technical and support audiences working in a SaaS environment. As a member of the Learning Strategy and Readiness team, you will lead a team of Learning Program Managers (LPMs) who manage Learning and Community’s support of release readiness across all UKG products.


• Lead a team of Program Managers who are organizing and orchestrating work across multiple teams in support of product release readiness and new product offerings

• Partners with leaders and stakeholders to evaluate processes/ automation/systems to achieve business KPI’s focused on scalability and alignment

• Effectively communicate plans and results to multiple tiers of Mid to Executive Leaders.

• Responsible for staffing and team processes including development of direct reports

• Accountable for the performance and results of the team, managing priorities and acting as an advisor

• Adapts plans and sets team goals to meet objectives set by the Learning and Community team strategies

• Responsible for leading the strategic direction of the team

• Understands current business trends and integrates industry best practices in own team to improve efficiency and effectiveness toward achieving goals

• Analyze program data and metrics to diagnose gaps, identify opportunities and implement change to ensure learning program impact is relevant and delivered in the most efficient and effective manner



• Bachelor’s degree in Learning Design, Instructional Design, Organizational Development, Adult Learning/Education, or related field preferred

• 4 plus years direct people management, focused on leading, motivating, mentoring and developing L&D professionals

• Experience with SaaS organizational readiness preferred

• Experience with continuous process improvement or business process analysis preferred

Knowledge Skills and Abilities

• Program/Project management skills

• Excellent communication and influencing skills to communicate effectively and credibly, both verbally and in writing, with audiences at all management levels

• Excellent organizational skills

• Ability to manage ambiguous projects, identify and solve blockers, and know when to escalate to keep the project moving forward

• A demonstrated ability to work cross-functionally with multiple teams and stakeholders

• Innovative thinker, problem solver and influencer

• Enjoy being bold and taking on new challenges

Company Overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

View The EEO is the Law poster ( and its supplement .

View the Pay Transparency Nondiscrimination Provision (

UKG participates in E-Verify. View the E-Verify posters here ( .

Colorado Pay Law

If you are a Colorado resident and this role is available in Colorado or remote, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. Please send an email to

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email or please call 1 (978) 250 9800.