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Iron Mountain Manager, Environmental Social Governance (ESG) Projects & Reporting in Boston, Massachusetts

Responsibilities

SUMMARY

The Manager, Environmental Social Governance (ESG) Projects & Reporting is responsible for the ongoing management and execution of all ESG-focused data management for both public reporting and internal dashboards. Oversees annual public reporting, analytics and performance improvement plans for frameworks like DJSI, CDP, GRI and others. Additionally, the Manager, ESG Projects & Reporting is responsible for developing and maintaining a quarterly internal dashboard for the purpose of updating key stakeholders on progress towards goals.

This role is the Primary curator of ESG data management and analysis, a key contributor to company ESG positioning and messaging, including customer survey and RFP support to ensure “one source of the truth” and regular story-telling related to our results and program activities.

RESPONSIBILITIES

  • Assist in the development and management of third-party reporting strategy

  • Serve as the primary responder to third-party ESG initiatives like GRI, UNGC, CDP, DJSI Ecovadis, MSCI, FTSE4GOOD and others as identified as important for program success

  • Maintain a calendar of key actions for all third party reporting activities

  • Primary curator of ESG data and messaging to ensure “one source of the truth” and consistency in company position on ESG policy and tactical responses

  • Analyze ESG results vs stakeholder expectations and prepare internal reports, dashboards and data to support business decision makers

  • Supply information & content to continually keep the sales support organization able to respond to customer inquiries with accurate, timely, relevant data/responses

  • Primary author and responder to customer ESG questionnaires that are escalated by sales support while supplying training and assistance to continuously improve sales support’s capabilities

  • Support Sales Execs as needed with customized customer facing content for bid review, proposals, QBRs, etc.

  • Support marketing – supply the strategic messaging of CR as a component of the Brand “Force For Good”

  • Identify opportunities to improve IMs performance/rankings/reporting/credibility via suggested improvements in policy and/or practices of the business

  • Identify gaps/blind spots or coming trends/requirements and suggest improvements in company practices and policies

  • Manage ESG-related projects to ensure “good green ideas” are implemented as “sustainable business solutions”

  • Manage operational budget for CR cost-center, including monthly forecasts and accruals

  • Support the CR content for communications platforms (Scout, Yammer, Facebook, Twitter and IM.com) with current, relevant and interesting content to support authentic brand communications

  • Oversee execution of ESG materiality process including stakeholder engagement strategy and execution

Qualifications

QUALIFICATIONS

  • Bachelor’s degree required

  • Experience in environmental and/or social impact reporting preferred

  • Familiar with reporting platforms such as CDP, GRI, MSCI and DJSI

  • Strong skills in compiling and analyzing data from multiple sources including financial business analytics

  • 3-5 years' experience managing relationships and holding partners accountable for achieving agreed to performance levels

  • Project Management skills and experience required, PMP certification a plus

  • Exceptional skill in understanding brand value and risk and evaluating opportunities to maximize positive impact and minimize negative

  • Expense management and an ability to prioritize funding to maximize ROI and deliver exceptional results while staying on budget

  • Demonstrated ability to work collaboratively and build strong partnerships with key stakeholders in a complex, multi-supplier and matrixed environment

  • High degree of comfort with change, with the skill to easily shift priorities to meet business needs

  • Strong customer interfacing skills and service orientation

Iron Mountain is an equal opportunity employer, and does not unlawfully discriminate on the basis of race, color, religion, sex, national origin, marital status, age, sexual orientation, gender identity characteristics or expression, disability, medical condition, U.S. Military or veteran status or other legally protected classifications in making employment decisions.

Requisition # 2019-22057

Type Full-Time

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