Deloitte Manager-Data Science & Analytics Product Management in Boston, Massachusetts
Manager – Data Science & Analytics Product Management
Think a Big Four career is just spreadsheets, gray suits, and corporate profits? Look again. Deloitte’s full-service Marketing Excellence (ME) organization is seeking collaborative creatives, skillful strategists, and marketing masterminds to lead our businesses in exciting new directions. If you’re a marketing and communications professional who sees the world differently, finds opportunity where others don’t, and keeps a pulse on the next big trends, then become our partner in growth. Together we’ll discover new ways to transform out-of-the-box ideas into measurable business results for our clients and our company. If you’re ready to make an impact, join our ME team to see how we Deloitte differently.
As the Data Science & Analytics Product Manager for a new team within Deloitte’s in-house Green Dot Agency, you will help drive analytics strategy by architecting impactful products and dashboards for stakeholders across the sales and marketing organizations, and support development of a 360° view of our customer across all channels. You will translate business needs into analytic designs, run proof of concept analyses to develop business cases, and turn big data into insights and business actions. This role requires a deep understanding of data infrastructure, data governance standards, data science project delivery, and enterprise level self service and guided analytics. Also critical to this role is the ability to test hypotheses and iterate quickly. You will be partnering with technology owners, data stewards and business users across the firm to provide at-scale data driven solutions.
The Green Dot Agency is Deloitte's in-house agency. Sitting within the Marketing Excellence (ME) organization, we provide value to Deloitte by differentiating the Deloitte brand, driving Deloitte's business priorities forward, innovating new marketing solutions, and delivering distinct client experiences. We develop cutting-edge marketing plans, creative assets, and unique experiences that engage our clients; deliver on the strategy of our businesses in the marketplace; and capture the hearts, minds, and loyalty of our clients.
Lead analyses of the inputs to Deloitte’s sales and marketing strategy (e.g., target audience, content strategy) and the impact of marketing investments; identify growth opportunities, and present key learnings to senior and executive audiences to inform business decisions and answer key questions across multiple data sources including CRM, digital, social, content marketing, finance and customer data
Act as a design thinking expert. Technical capabilities include use-case development, business process model redesign, concept-to-production BI development, UX wireframing, facilitating client strategy & visioning workshops, technology stack design, data science strategy formulation, usability study design & delivery, and leading Scrum/Agile teams through product delivery
Deliver value as a leader in collaborating with U.S. and international teams to design, develop, release, and maintain enterprise data projects
Team with stakeholders on enabling access to insights and data products across the marketing and client lifecycle, including strategic planning and experience development
Facilitate client focus groups, understanding user needs and guiding clients toward becoming more insight-driven and efficient through user-centered design, analytics strategy development, and organizational adoption of analytics
Collaborate and drive cross-functional teams to integrate technical capabilities with functional intelligence to architect impactful and powerful experiences and solutions for clients
Manage data requirements across analytics teams and internal stakeholders, and partner with Marketing Technology teams and organizational IT to implement and integrate all customer marketing data touchpoints and sales opportunity outcomes to build a 360-degree view of the customer
Compile, integrate, and analyze data from databases, including data blending, and ETL skills/tools such as SQL, SAP HANA, Excel, Python and Alteryx
Exceptional experience in enterprise scale production dashboard development, preferably in Tableau, Qlik or similar
Plan, schedule, estimate, forecast, coordinate, and manage the delivery of project deliverables and related initiatives; define technical requirements as needed for new initiatives, ensuring that systems are built to comply with firm standards and security protocols
Ability to translate business requirements to technical specifications for development
Estimate resources required to deliver projects; demonstrate excellent project management skills by monitoring and tracking day-to-day progress, status, and risks in the course of project delivery
Serve as a thought leader in the development of trainings, learning materials, and other skill-enhancement programs to drive adoption of the team’s offerings and evangelize the use of data to influence decision making
Design dashboard story frameworks and recommend data-visualizations based on user-defined business questions and the in-scope data. Communicate effectively, coach others on dashboard design, and builds reports using business intelligence tools to monitor business performance and communicate results of marketing campaigns and initiatives
Work directly with stakeholders to understand business objectives, define key performance indicators and identify relevant benchmarks to evaluate performance; identify emerging themes, internal and external trends, and drive programs and strategies to execution
Use advanced-level of analytic reasoning to draw out insights in alignment to key business priorities; explain logic and reasoning to stakeholders; deliver recommendations in alignment with business strategy to engage stakeholders in decision making and change management
Experience with CRM and CRM analytics (eg Salesforce Analytics) strongly preferred
Leverage experience in digital analytics, including tools such as Adobe Analytics, Sprinklr, and Brightedge
Category: Business Development / Sales / Marketing
As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
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