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Adidas America Manager, Business Solutions & Support (Temporary) in Boston, Massachusetts

Manager, Business Solutions & Support (Temporary)



This Business Solutions and Support Manager will be responsible for assisting the Global Reebok Product Marketing, Merchandising, and Go-to-Market communities on all marketing-related business applications. This role should encourage Head Office product marketing processes be supported through relevant solutions. The individual should also be able to articulate operational business requirements to existing applications.


  • Be a business process expert for all Global Reebok Product Marketing processes and business system applications (Marketing Portal, Digital Merchandising Tool, Range Management Application, MicroStrategy, MARVIN, Range Viewer).

  • Resolve business application issues using an internal ticketing system at valued service levels.

  • Network and remain connected to Global Reebok functional teams while driving communication to adidas Brand and Global IT counterparts.

  • Become knowledgeable in Product Marketing, Merchandising, and Go-to-Market business processes, ensuring that systematic gaps can be improved.

  • Sign-off business requirements and test scenarios for the Brand’s system applications.

  • Drive key user and user acceptance testing (UAT).

  • Facilitate new and refresher trainings to the Global Reebok Product Marketing community through compelling lectures and concise user documentation.

  • Identify and document application and process issues while promoting continuous improvement.

  • Contribute and cultivate the Brand culture within the Marketing Operations and Business Solutions team, as well as the overall Product Marketing, Merchandising, and Go-to-Market userbase.


  • Global Reebok Marketing Operations: to validate process developments.

  • Global Product Marketing, Merchandising, and Go-to-Market: to support in any application improvements or issues.

  • adidas Product Owners (supporting Product Marketing applications): to collect, validate, and align business requirements and scope.

  • Global IT Project Managers: to coordinate application changes and testing the quality of changes before delivery.


  • Promote a diverse culture and be a global thought-leader.

  • Excellent business process management skills and related technologies.

  • Excellent project management and change management skills.

  • Collaborative across cultures and backgrounds.

  • Ability to structure and visualize sophisticated subjects.

  • Strong cross-functional team experience.

  • Very good explanatory and documentary skills.


  • University degree or equivalent education required.

  • Years of practical experience in an IT consultant/business analyst role with proven successes.

  • Microsoft Suite: Excel, Access, SharePoint, PowerPoint, Whiteboard, etc.

  • SaaS: MicroStrategy, Smartsheet, Product Lifecycle Management (PLM), Product Data Management (PDM)

  • Preferred: Agile/scrum methodologies; Consumer packaged goods (CPG) background

  • Advantageous, but not necessary: BS in Information Systems; PMI Agile Certified

adidas requires all US based employees to be vaccinated against COVID-19 or have an approved accommodation. Proof of vaccination is required. adidas is an equal opportunity employer and will consider requests for accommodation in accordance with all relevant laws.

At adidas we have a winning culture. But to win, physical power is not enough. Just like athletes our employees need mental strength in their game. We foster the athlete‘s mindset through a set of behaviors that we want to enable and develop in our people and that are at the core of our unique company culture – the 3Cs: CONFIDENCE, COLLABORATION and CREATIVITY.

  • CONFIDENCE allows athletes to make quick decisions on the field, to reach higher. For us at adidas confidence means acknowledging that we don’t have all the answers. But we are willing to take risks, we try new things. And if we fail, then this is part of our learning – it helps us improve.

  • COLLABORATION . Every elite athlete relies on partners: coaches, teammates, and nutritionists. We, too, know that we are stronger together. Winning as one team takes open and candid dialogue, inclusiveness and trust in each other’s abilities and talents.

  • Being the best sports company in the world takes CREATIVITY . No great athlete succeeds by copying their predecessors’ training plans and strategies. We have to be open to new ideas, explore, gain an edge and stand out. Only then can we succeed.

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.

Job Title: Manager, Business Solutions & Support (Temporary)

Brand: Reebok

Location: Boston

TEAM: Strategy

State: MA

Country/Region: US

Contract Type: Temp

Number: 371149

Date: Dec 4, 2021