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Zoom Lead Product Manager, Healthcare in Boston, Massachusetts

Help shape and execute our vision to make video communications an amazing experience by elevating how users find and connect with one another on our platform. You will drive the product roadmap and execution to deliver the needs of healthcare customers spanning the care continuum.

In this role, you will partner with cross functional leaders to execute the strategy and vision. Success means we’re delivering the most delightful and empowering communications experience to our customers, ensuring we are delivering happiness to customers, partners, and teammates.

At Zoom we are a big enough company to have the ability to deliver market-shifting features on our platform. At the same time our team moves fast, continuously improves, and delivers results. You are joining a collaborative team of high-caliber experts and you can make a meaningful impact.

Responsibilities

  • Define and execute our product strategy in conjunction with other stakeholders

  • Collaborate with others and drive delivery of features, processes and happiness

  • Drive product development with engineering and design teams

  • Understand competitive landscape and Zoom’s strategic market position

  • Leverage research and market analysis to integrate into product plans

  • Work with customers and translate goals and needs into actionable deliverables

  • Work with Research, Marketing and Legal to understand market dynamics and customer needs while ensuring security and compliance across global markets

  • Partner with Marketing and Sales on go-to-market strategy and plans

  • Help meet our growth targets to expand the reach of our service offerings

  • Evangelize our product to customers from single proprietors to Fortune 100 executives

Requirements

  • 10+ years of product management experience

  • Background working in or with Healthcare Technology

  • Preferred telecommunications, UCaaS and/or social network prouct experience

  • Bachelor's Degree in Computer Science or related field and experiences

  • Experienced through full product life cycles, managing and launching products

  • Creative thinker and problem solver

  • Analytical and data-driven

  • Able to structure vague concepts into concise actionable plans

Ensuring a diverse and inclusive workplace where we learn from each other is core to Zoom’s values. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records as well as any qualified applicants requiring reasonable accommodations in accordance with the law.

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Given Zoom’s status as a federal contractor, we are subject to President Biden’s Executive Order requiring COVID-19 vaccinations for all US employees. As such, Zoom requires all US employees, including remote employees, to be fully vaccinated. Zoom will consider requests for reasonable accommodations for religious or medical reasons as required under applicable law.

Explore Zoom:

  • Hear from our leadership team (https://urldefense.com/v3/__https://youtu.be/7i2o_tszj5g__;!!K5ATeMLGHIlgtw!N_9bFG2WvSVHNjvQfjuOpRN_CRuOAVcjK-OUBF5KymSi-XOFAnfRCVoBcyNhxGRFJi6P$)

  • Browse Awards and Employee Reviews on Comparably

  • Visit our Blog (https://blog.zoom.us/category/company-news/)

  • Zoom with us!

  • Find us on social at the links below and on Instagram (https://www.instagram.com/zoom/)

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