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Lumen Lead Marketing Manager, Marketing Technology in Boston, Massachusetts

About Lumen

Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

The Role

The Lead Marketing Manager, Marketing Technology is a critical member of the Marketing Technology Team within the Marketing Operations organization. This role is primarily responsible for marrying the marketing function with the technology that delivers and reports it. The manager is a subject matter expert, crucially important to understanding the needs of our business units and product marketing teams and delivering the technology and functionality to deliver results.

This is a highly visible role that will work with key stakeholders within the B2B business unit. In this role you will need to be efficient with Google media platforms of Google Analytics, Adobe Analytics, Tableau and Windows platforms (PowerPoint, Excel). Also, strong understanding of email marketing and lead generation preferred. The lead marketing manager will be responsible for the ultimate success of Lumen’s marketing technology efforts.

The Main Responsibilities

  • Develop data driven B2B marketing technology strategies to help promote and drive revenue for the Lumen sales and marketing channels.

  • Translate high-level strategies into detailed, tactical plans that lead specific marketing initiatives inclusive of pricing, offers, positioning, tactics, product features and marketing sales.

  • Actively monitor technology campaigns and direct product marketing tactics through data driven metrics.

  • Define and track metrics and benchmarks to evaluate performance of our platforms and drive continuous improvement.

  • Understanding industry best practices for automation tools such as Adobe and SFDC including lead routing, lead nurturing strategy, lead scoring performance, and optimizing integrations between Marketing automation and SFDC (as well as other platforms), including understanding of user and data security practices.

  • Platform (technology) Optimization

  • Assist with troubleshooting, debugging, tagging, data collection, data preparation and cleansing or analytics tasks as needed.

What We Look For in a Candidate

  • Bachelor's degree or equivalent education and experience.

  • Typically, with 5+ years of experience or 2+ years of experience with Master's degree.

  • Experience with Adobe suite of products, preferably Adobe Analytics, Adobe Target, and Marketo.

  • Effective and confident written and verbal communication skills, with the ability to communicate with senior leadership within the organization.


  • B2B marketing experience (e.g. telecom, banking, cable or content streaming services) or B2B Technology experience.

  • Experience with Google Analytics.

  • Familiarity with tag management systems and past involvement with website solutions such as Adobe Experience Manager.

  • Experience with WorkFront project management software a plus.

What to Expect Next

Requisition #: 268699

When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

NOTE: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Salary Range

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This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. ( We're able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Salary Range

Salary Min :


Salary Max :


This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.