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MassMutual Lead, Diversity, Equity & Inclusion in Boston, Massachusetts


For more than a decade, MassMutual has focused on diversity, equity, and inclusion (DEI) to attract the best talent, create a fair, innovative and inclusive culture, and better reach and serve our customers. Through the years, we have helped leaders understand the impact of bias and systemic privilege, created an environment for bold conversations, and motivated leaders to hire, engage and develop people who are different than them.

In a divisive and polarized time, we continue to foster a diverse and inclusive workplace by living our values, standing up against racism and inequality, and supporting our employees in response to the racial violence. While we have made progress, we know we have a lot more work to do, and are looking for someone who is an experienced and passionate DEI leader to join our team, and help us achieve our goal of becoming a world class leader in DEI.

The DEI Lead will report to the Head of DEI and will serve as a subject matter expert, thought partner and advisor on DEI management, providing guidance and consultation to business leaders, HR partners, managers, and employees. This person will be responsible for formulating and executing customized enterprise-wide, department- and affinity-specific diversity strategies that result in driving action and change in the organization. They will lead DEI efforts, particularly for Black and African American inclusion, working closely with our Business Resource Group (BRG) and others on company-wide initiatives to ensure equity for our Black employees, and serve as the project manager for the related strategic HR initiative to address talent and engagement. Utilizing metrics, benchmarking data, and best practices research, they will partner on the annual diversity business planning process, formulating recommendations and action plans for lines of business in partnership with HR business partners and senior leadership teams. This individual will be expected to quickly learn MassMutual’s business and priorities, and ensure efforts are aligned and support business outcomes. They will also serve as an HR liaison to one or more business resource groups, as well as a relationship manager for external strategic partners.

We are looking for someone who will bring the courage to drive change and help the organization fully embrace the values of diversity, equity and inclusion. In this role, you’ll get the pride of contributing to a culture of belonging, in a company devoted to equity for all.


Reports to: Head of Diversity, Equity & Inclusion

Other Relationships: Senior Leaders (Executive and Senior Leadership teams), HR Leadership Team, DEI Team, HR Business Partners, Learning & Development, Talent Acquisition, Talent Development, Communications, Brand & Marketing, Business Resource Groups


  • Serves as a strategic thought leader/SME in DEI management

  • Serves as a DEI advisor, coach and consultant for multiple business areas, senior leaders and managers, collaborating with the HRBP(s), Talent lead(s), Talent Acquisition and Workforce Analytics

  • Works collaboratively with key stakeholders to implement innovative and holistic strategies and solutions to drive action and change

  • Understands and champions broader HR strategy and initiatives

  • Influences and inspires others to change mindsets and behaviors, and implements complex change management initiatives

  • Creates, reviews and interprets metrics

  • Makes data-based decisions, leveraging data, benchmarking, best practices and voice of the customer feedback; integrates into leader recommendations

  • Designs DEI learning sessions, facilitating difficult conversations at all levels

  • May serve as external spokesperson on DEI strategy

  • Drives continuous improvement and efficiencies

  • A wide degree of creativity and latitude is expected


  • Minimum of a bachelor’s degree, or equivalent military experience, required

  • Subject matter expertise in DEI management or related field

  • Displays a high degree of cultural competence, beyond own affinity

  • Demonstrated ability to formulate and execute a strategy

  • Strong consultative skills and ability to influence change

  • Proven experience to quickly adapt and learn key business levers and priorities

  • Experienced in program development and implementation

  • Project management skills including the ability to develop and implement plans and timelines

  • Analytical skills, including experience in analyzing and interpreting numerical data, and translating analyses into meaningful recommendations and next steps

  • Exceptional communication, presentation, and interpersonal skills

  • Must be execution-focused and results-oriented

  • Innovative, solutions-focused individual, with ability to turn ideas into action

  • A strong leader and team player who works collaboratively and is a skilled relationship manager

  • Courageous facilitator, comfortable in initiating and leading uncomfortable inclusion-based conversations with stakeholders at all levels

  • Must be eligible to work in the U.S. without sponsorship


MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.