Travelers Lead Architect: Salesforce in Boston, Massachusetts
Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Project Management, Technology
Job Description Summary
As a Lead Architect, you will help lead the effort to create the technology target state for the Shared Platforms Unit of a global, Dow 30 company.
As a direct report to a member of the Enterprise Architecture and Emerging Technology leadership team, you will interface directly with senior technology leaders to transform our current business and technology capabilities and pave the way for best-in-class solutions. You will be a dedicated partner to senior Technology and Business leaders as you define a target state, roadmaps and identify new and emerging technologies that will transform and optimize the business. As an organizational leader, you will humbly serve and inspire a team of high-performing Architects who you will coach, mentor, and empower.
You will work within a community of architecture leaders, charged with establishing and evolving a unified architecture vision. As a member of the Intake and Work Management architecture team you will drive to a vision to modernize and optimize customer engagements throughout the insurance lifecycle with a focus on both experience and efficiency. You will lead architecture decisions, best practices, and usage guidelines for the Salesforce platform. You will drive a common approach to solve enterprise business needs while leveraging standard Salesforce capabilities and AppExchange products.
As a successful candidate, you are a visionary executive with a track record of building high-quality enterprise solutions. You are results-driven and bring strong Architecture and engineering skills and a deep understanding of modern technologies including Cloud-native, APIs, AI, and ML. You are a person of high integrity, who believes in challenging the status quo when needed, while always first seeking to understand. You will work within a community of architecture leaders, charged with establishing and evolving a unified architecture vision.
This position may be based 100% remotely or in one of our offices.
Primary Job Duties & Responsibilities
Architecture responsibility for a major segment of Technology Architecture in support of the Shared Platforms business unit
Drives architecture decisions and solution in support of business needs and target architecture that optimize the value of our investments in our shared platforms
Works closely with architecture team members to ensure all decisions and solutions align with roadmap direction and broader business needs and capabilities
Works with the Senior leadership within Technology and Business to develop architecture priorities and direction to enable business imperatives
Displays strong thought leadership in pursuit of modern architecture principals and technology modernization
Drives continuous technology transformation to minimize technical debt
Create a partnership with Senior Software Engineering leadership
Looks for opportunities to capitalize on technology advances through analysis of key industry and technology trends to assess potential impact on the enterprise
Defines and leads technology proof of concepts to ensure feasibility of architecture solutions
Hands-on prototyping of new technology solutions
Bachelor’s degree or its equivalent in work experience
Eight years of experience in enterprise, application, and/or information architecture within a line of business or enterprise area
Education, Work Experience, & Knowledge
Strong Salesforce application Hands-on experience in both configuration, customization, and development in Salesforce platform
Experience leveraging and integrating Contact Center Technologies including Genesys to deliver excellent user and customer experiences
Strong experience with defining, communicating, and driving solution architecture across the Salesforce suite of products to deliver a comprehensive and cost-effective business solution
Bachelor’s in technology related field or equivalent with 7+ years of technology architecture experience
Provided mentorship to architecture leaders
Organizational and transformational Leadership Experience in an agile operating model
Establishes strategic technology direction and architecture vision for an organization
Expert level Software Engineering experience
Developed technology target state, roadmaps that aligned to Short- and Long-term business goals
Proven track record of Influencing C-level leadership
Insurance technology experience
Strong grasp of value creation and business capability models
Innovation and Continuous Improvement
Job Specific Technical Skills & Competencies
Must be passionate about technology transformations
Has hands on experience in the last 3 years
Executed technology modernization initiatives including migration to cloud native and API Strategy
Current experience with AWS, APIs, accelerators, DevSecOps
Cloud Architecture Certification (AWS, GCP, or Azure) or strong architecture experience on Cloud
Good understanding of security
Experienced with large scale technology platforms
Experienced with large scale technology platforms
Highly beneficial to have any Salesforce product certifications prior to joining:
Salesforce Certified Administrator
Salesforce Certified Advanced Administrator
Platform App Builder
Salesforce Certified Sales Cloud Consultant
Salesforce Certified Service Cloud Consultant
Proven experience in Salesforce platform, LWC, Apex, Integrations, Automation features, Sales, Service and Financial Service cloud.
Proven experience to assess and monitor production platform health, recommend improvements and address technical debt
Ability to learn and thrive under pressure in a fast-paced environment.
Ability to problem solve high-level software and application issues
Experienced with large scale technology platforms and solutions
Strong experience with integration patterns, data, and data mastery
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (4-ESU@travelers.com) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/ .
- Travelers Jobs