John Hancock Internal M Key Account Manager in Boston, Massachusetts

Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference and a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.

John Hancock's Life Insurance Division focuses on the affluent and emerging affluent individuals by providing life insurance products to meet client needs in the areas of estate and wealth transfer, and the business planning market with our corporate market solutions. Our success in this market is a testament to John Hancock's focus on the distribution relationships, product portfolio, superior underwriting expertise, valued sales experts internally and externally, and Advanced Markets team.

The internal M Key Account Manager will support a Team of external Key Account Managers. M Financial is one of the top distribution channels with in John Hancock's distribution.


  • Prepare product illustrations and make case design recommendations.

  • Proactive follow-up on those illustrations and potential cases.

  • Competitive analysis - Present the best competitive position of our products. and understand the proprietary Majestic product story.

  • Participate in Proactive marketing campaigns for specific promotions.

  • Coordinate Service issues with M Service liaison and follow up through to resolution.

  • Provide product training to new M Marketers and Case Designers.

  • Respond to product specific questions.

  • Provide training on the illustration system and jhmgroup website to new case designers in M Member firm offices, via webinars or conference calls.

  • Answer calls on the 800# in-bound phone line.

Support Key Account Manager by enhancing the relationship with M Firms by:

  • Occasional travel to with Key account Manager to visit key M Firms

  • Participate in monthly sales calls with M’s home office sales teams to discuss messaging, sales and illustration activity

  • Quickly build relationships with all levels of the M Member firms to include: Principals, Producers, technical Case Designers and service staff

  • Identify new opportunities and convey any ideas for increasing sales

  • Have a sense of urgency with response time and resolution to any issues raised

  • Attend, participate and present in 1-2 two Home office seminars per year


  • Bachelor's degree in Finance, Economics, Mathematics, or equivalent experience

  • Minimum of 3-5 years experience working with high end life insurance producers, working with illustrations or advanced marketing concepts

  • Must have Series 6 and 63 licenses, and state insurance license, or will acquire within six months from date of employment

  • Experience with running life insurance illustrations, and the ability to understand and explain life insurance products

  • Ability to navigate and build relationships by working closely with new business, underwriting, post-issue service group, and commissions

  • Knowledge of Advanced Marketing concepts a plus (both in Estate Planning and Corporate Benefits)

  • Strong working knowledge of Microsoft Outlook, Word, and Excel

About John Hancock Financial and Manulife

John Hancock is a division of Manulife Financial Corporation, a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States, and Manulife elsewhere. We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions. Assets under management and administration by Manulife and its subsidiaries were over $1.1 trillion (US$850 billion) as of March 31, 2018. Manulife Financial Corporation trades as MFC on the TSX, NYSE, and PSE, and under 945 on the SEHK. Manulife can be found at

One of the largest life insurers in the United States, John Hancock supports approximately 10.7 million Americans with a broad range of financial products, including life insurance, annuities, investments, 401(k) plans, and college savings plans. We also offer advice through Signator, a network of independent financial advisors. Additional information about John Hancock may be found at

Agency submissions and contacts are by invitation only and must be initiated by John Hancock's Recruiting Department only. Unsolicited agency submissions will not be honored.



Job: *Sales Group

Organization: *JH Insurance

Title: Internal M Key Account Manager

Location: MA-Boston

Requisition ID: 1809219