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Facebook Internal Communications Manager, WhatsApp in Boston, Massachusetts


Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.


Facebook is looking for an Internal Communications Manager to support the WhatsApp organization. WhatsApp operates the world’s largest end-to-end encrypted messaging service for over 2 billion users, and every day protects over 100 billion messages sent on the service. This person should be passionate about privacy and security and excited about working on a product with a global footprint.

The role of the Internal Communications Manager is to serve as the organization’s internal communications advisor, responsible for developing and executing an internal communications strategy for the organization. This requires an ability to work collaboratively with executives and colleagues alike. WhatsApp has primary offices in both Menlo Park and London and this role will work closely with teams in both locations.

It’s also critical that this person can consistently deliver high-quality work under time constraints and remain flexible in a fast-paced environment. Experience in developing and executing proactive communication plans, managing cross-functional projects, and developing programming around multi-dimensional topics is preferred.

Required Skills:

  1. Develop and execute proactive and strategic communication initiatives in partnership with the WhatsApp leadership team

  2. Understand the unique needs of product, engineering, and business teams (goals, products, tools, process) in order to produce effective and relevant communication strategies

  3. Write and develop messaging around various topics, including organization strategy, priorities, and announcements

  4. Partner with the human resources business partners (HRBPs) on their communication and change management strategies

  5. Evaluate new and existing communication channels based on the needs of the organization

  6. Understand WhatsApp’s role in the broader company and identify strategic opportunities to share organization milestones

  7. 25% travel including domestic and international

Minimum Qualifications:

  1. Bachelor's degree and 10+ years professional experience working in corporate communications, political campaigns, or nonprofit mission-driven communications

  2. Experience producing content for internal audiences at varying levels across and organization

  3. Experience moderating all-hands events and logistics

  4. Experience with managing multiple projects simultaneously and to work autonomously

  5. Experience with change management communications and counseling organizational leaders

Preferred Qualifications:

  1. Experience writing and turning complex information into relevant, engaging, timely and valuable content

  2. Experience in public relations, branding and campaigns

  3. Experience communicating to an employee population of technologists and engineers

  4. Experience in the technology industry

Industry: Internet

Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at