Deloitte Hybris Cloud for Sales Technical Consultant in Boston, Massachusetts

Hybris Cloud for Sales Technical Consultant

Understanding the digital space and preparing for what s next is at our core. We help clients reimagine how profits are made, how relationships are created and managed; we reshape how work gets done, and rewire the competitive fabric of entire industries.

Work you ll do

The Commerce & Content team delivers and deploys strategy, design, and implementation of web content management, digital asset management, and other technology solutions in the digital marketing and content space. As a Senior Consultant you will bring considerable technical, functional, and product expertise to deliver effective solutions to clients.

  • Serve as an integrator between business needs and technology solutions, helping to create technology solutions to meet clients business needs.

  • Defining systems strategy, developing system requirements, designing and prototyping, testing, training, defining support procedures and implementation.

  • Perform accurate analysis and effective diagnosis of client issues and manage day-to-day client relationships at peer client levels.

  • Lead teams within an engagement.

The team

Advertising, Marketing & Commerce

Our Advertising, Marketing & Commerce team focuses on delivering marketing and growth objectives aligned with our clients brand values for measurable business growth. We do this by creating content, communications, and experiences that engage and inspire their customers to act. We implement and operate the technology platforms that enable personalized content, commerce and marketing user-centric experiences. In doing so, we transform our clients marketing and engagement operations into modern, data-driven, creatively focused organizations. Our team brings deep experience in creative and digital marketing capabilities, many from our Digital Studios.

We serve our clients through the following types of work:

Cross-channel customer engagement strategy, design and development

(web, mobile, social, physical)

eCommerce strategy, implementation and operations

Marketing Content and digital asset management solutions

Marketing Technology and Advertising Technology solutions

Marketing analytics implementation and operations

Advertising campaign ideation, development and execution

Acquisition and engagement campaign ideation, development and execution

Agile based, design-thinking, user-centric, empirical projects that accelerate results

Qualifications

Experience in onsite functional or technical roles on at least two SAP CRM or C4C or TPM implementations:

  • Four years consulting experience.

  • Experience designing and implementing technology-enabled business solutions in client-facing and team leadership roles (e.g. technical lead, functional lead, work stream lead, project manager).

  • Understanding of Sales Force Automation processes or Service Management processes

  • Describe mashups in the context of SAP Cloud for Customer, SAP CRM, TPM

  • Understanding of the SAP Cloud Application Studio

  • Development of custom reports and interactive dashboards

  • Ability to identify data objects that should be migrated from SAP CRM on-premise to SAP Cloud for Customer, TPM

  • Understand the integration between SAP Cloud for Customer and other SAP systems

  • Experience defining systems strategy, developing systems requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions under multiple deadlines.

  • Identify business requirements, perform requirements management, lead functional design prototyping, process design, including scenario design and flow mapping, supervise system configuration to map business functionalities, guide technical consultants in developing code for additional non-standard functionality requirements as well as testing, training, defining support procedures and supporting implementations.

  • Lead full lifecycle CRM implementations with a focus on Sales & Service cycle, perform accurate analysis and effective diagnosis of client issues and manage day-to-day client relationships at peer client levels.

  • Experience implementing other CRM platforms (Oracle Sales Cloud, Salesforce.com, Microsoft Dynamics, etc.) or CPQ technologies (Big Machines, Apttus, Cameleon)

You ll get bonus points for these:

  • Work independently or as part of a team to manage and complete multiple task assignments

  • Identify client business issues through vendor/Deloitte client team and facilitate solution development

  • Demonstrate strong verbal and written communications skills

  • Develop and present impactful client presentations.Utilize appropriate problem solving and troubleshooting techniques to resolve engagement issues

  • Make well informed decisions by exercising mature judgment

  • Provide hands on contribution of developing and writing sales proposals

  • Drive and contribute to regular Customer Marketing practice growth initiatives

  • Eagerness to mentor junior staff

  • Contribute to firm s internal eminence activities including identification of engagement follow-on opportunities for Deloitte Consulting s full breadth of services.

  • Experience contributing to RFP responses and other sales activities

  • Ability to work independently and manage multiple task assignments

  • Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint)

  • Strong problem solving and troubleshooting skills with the ability to exercise mature judgment

  • An advanced degree in the area of specialization

  • Have a willingness to travel 80 - 100 percent of the time

How you ll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. at https://zoomforth.com/s/deloitte/du#home

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. at http://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html

Deloitte s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte s impact on the world. at http://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-corporate-citizenship.html

Recruiter tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you re applying to. Check out recruiting tips from Deloitte professionals. at http://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html

Kwdeldigcliusa

Kwdeldigadmkusa

Kwdeldigallusa

Category: Management Consulting

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.