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Guardian Life Head of Dental Network Strategy in Boston, Massachusetts

Position Summary

The Head of Dental Network Strategy is a newly created leadership position, reporting directly to the Head of Network Strategy and Enablement. As a leading dental insurance carrier, the growth and ongoing management of Guardian’s network of over 135,000 providers is critical to the company’s success. The Network Strategy team has been established to strengthen and monitor the overall health of this strategically important asset. You and your team of 3-4 will be tasked with refining Guardian’s provider value proposition, leveraging data and analytics to rigorously define multi-year growth strategies, and identifying and supporting the implementation of opportunities to improve provider experiences.

You Will:

  • Define your team’s mandate, operating norms, and roles & responsibilities.

  • Use primary research to re-invent Guardian’s provider value proposition, establishing Guardian as a preferred, innovative carrier for dentists to partner with.

  • Use internal (VOC, claims) & external data to create a robust provider segmentation framework that will more effectively support our use of limited resources.

  • Partner with IT to develop a multi-year roadmap for our network technology and operating systems.

  • Determine the right balance between directly contracted and rental providers, optimizing for competitive position/size, traffic and utilization, and net effective discount.

  • Collaborate with Finance and Actuarial to create multi-year network growth goals for strategically important, high growth segments of the United States.

  • Partner with the Finance and Actuarial to establish a comprehensive monthly and quarterly reporting package that can be successfully leveraged by network leadership for decision-making.

  • Partner daily with Product and the Network Development team to ensure recruiters are focused on the right providers, leveraging the most relevant and appropriate offers to attract them to Guardian.

  • Collaborate with the Digital Offerings team and make the business case for investment in Guardian’s provider portal and API connectivity with provider management systems.

You Have:

  • Bachelor’s degree or equivalent work experience required. MBA preferred.

  • A minimum of 10+ years in non-medical, ancillary benefits. Group Benefits experience preferred.

  • Leadership accountability for developing and implementing internal and external monthly/quarterly reporting packages.

  • Strong analytical and problem-solving skills. High comfort level with complex data sets and concepts.

  • Ability to lead while adapting to changing business priorities and environments and manage multiple projects simultaneously.

  • Strong executive presence and public speaking skills including presentation to senior leadership, as well as field stakeholders.

  • Consistent track record of exceptional performance, having delivered quantifiable impact on company revenue and profitability.

  • Proven execution-oriented people leader with exceptional ability to hire and inspire teams creating high performance.

  • Track record of collaborating cross functionally to solve complex business problems and navigate rapidly evolving macro trends.

Location and Work Arrangement:

  • Preferred locations for this position include Bethlehem, PA; Boston, MA; and New York, NY.

  • Hybrid work arrangement (partial on-site presence at a local Guardian Office; partial work from home).

  • Occasional travel will be required.

Salary Range

$146,010.00 - $239,880.00

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Inspire Well-Being

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues.

Health Care

  • Choice of [high deductible/copay] medical plans* with prescription drugs, including coverage for fertility and transgender inclusive benefits

  • Dental plan

  • Vision plan

  • Health care accounts – flexible spending, health reimbursement, and health savings accounts

  • Critical illness insurance

Life and Disability Insurance

  • Company-paid Life and Disability insurance plus voluntary supplemental coverage

  • Accident insurance

Retirement and Financial

  • 401(k) retirement plan with a company match, plus an annual age/service-based Company contribution and an annual profit-sharing contribution, if applicable

  • Complimentary 1:1 financial guidance with a licensed Fidelity representative

Time Off and Remote Work

  • Flexible work arrangements (part in-person/part remote)

  • Unlimited paid time off for most roles plus time off for volunteering, jury duty, voting, and bereavement

  • Personal holidays for colleagues to use in recognition of religious, cultural, or civic days

  • Paid parental leave and paid family and medical leave policies

Emotional Well-being and Work-Life

  • Emotional well-being, mental health, and work/life resources powered by Spring Health

  • Wellness programs, including fitness program and equipment reimbursement

  • Child, adult, and elder back-up care support through Bright Horizons

  • Adoption assistance

  • College planning

  • Tuition reimbursement

  • Student loan assistance

  • Commuter benefits in select metropolitan areas

Equity & Inclusion

Opportunities to build inclusive and meaningful connections through involvement in colleague-led affinity groups:

  • Employee Resource Groups:

  • Colleague Connection Committees

  • Community Involvement Committees

A culture that encourages colleagues to bring their authentic selves to work

  • Voluntary self-ID

  • Pronunciation and phonetic spelling of names

Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Accommodations

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com .

Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday

Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being — mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com .

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