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The Hartford Global Specialty National Partner Manager – National Client Practices in Boston, Massachusetts

You are a driven and motivated problem solver ready to pursue meaningful work. You strive to make an impact every day & not only at work, but in your personal life and community too. If that sounds like you, then you've landed in the right place.

Reporting to the VP, Distribution Management, the Global Specialty National Partner Manager (NPM) is accountable for establishing and maintaining an assigned group of corporate-level relationships with strategically important wholesale distribution partners. As a member of the National Client Practices team, this dynamic role is part of a focused influential group that manages The Hartford’s top distribution partner relationships totaling in excess of $4Billion in annual premium. This is a highly visible position with significant senior leader interaction both internally and externally, which influences The Hartford’s domestic and international broker strategies.

By being uniquely positioned to understand the National Partner’s broader strategies, the NPM will be able to uncover opportunities, needs and challenges not visible through a single channel perspective. Coordinating with the business owners and field leaders the NPM will drive the wholesale relationship productivity, serving as a key contact/escalation point for Segment, Field, and Partner leaders.

The NPM is a business development leader supporting mutual growth with critical and influential wholesale distribution partners in the industry. Individual will play a prominent role in aligning the field sales organization, the Global Specialty wholesale business segments and the broker channel to effectively execute in market, to include emerging or new opportunities associated with data, digital, and customer engagement models. Individual will manage national initiatives in connection with the Global Specialty wholesale business and develop a thorough enterprise-wide understanding of assigned brokers providing key insights to HIG and broker leadership alike.


  • Establish deep, credible executive relationships with assigned distribution partners, including corporate office executives as well as key regional distribution leaders; serve as a key contact for high profile wholesale broker leadership.

  • Understand and identify the dynamics of a rapidly changing wholesale marketplace and evolving broker/producer environment. Develop competitor and marketplace intelligence regarding overall industry, segment, distribution and individual National Partner trends, including but not limited to M&A activity, talent, emerging technology/platforms, and HIG rank and headroom. Identify critical growth strategies in response that strengthen our competitive position.

  • Fully understand wholesale distribution partners’ corporate level strategic plans. Educate Global Specialty wholesale sales and distribution organizations across all segments on plans of assigned partners; ensure understanding of how HIG products and services align with partners’ needs and corporate objectives. Serve as an ongoing consultative resource for Global Specialty wholesale Business Segments/Units and Field leadership.

  • Create joint business opportunities beyond what can be accomplished through local engagement.

  • Financial analysis of assigned partners’ results, identifying key trends and areas of opportunity requiring action. Communication and ongoing performance management with broker.

  • Plan and execute national wholesale partner compensation strategies.

  • Develop and lead HIG Senior Leadership engagement with assigned broker(s) including the planning and coordination of WSIA and other industry leading events.


  • A minimum of ten years of experience working in Sales Operations, Sales Management, Field Underwriting, or Distribution Management within property & casualty insurance. Detailed understanding of large broker relationships required; established, portable relationships with large wholesale brokers is ideal.

  • Excellent business development skills - proven track record of identifying and driving new and creative growth opportunities and customer solutions. High sales achiever with a demonstrated ability to produce results.

  • Proven ability to develop and maintain relationships internally and externally; comfortable presence dealing at all levels of an organization with the ability to leverage those relationships to achieve results.

  • Polished executive presence.

  • Strong strategic thinking skills and complex problem-solving abilities; ability to leverage market and competitor intelligence as well as Home Office support functions.

  • Strong influencing skills – ability effectively influence others in a complex matrixed organization.

  • Entrepreneurial approach – ability to be resourceful and tenacious.

  • Demonstrated business and financial acumen, as well as strong communication and organizational skills. Proven ability to manage across businesses and functions.

  • Exceptional negotiation skills.

  • Ability to work independently and produce work product/outcomes while maintaining a strategic focus.

  • Well-connected individual with active networking skills.

  • This position requires the ability to travel extensively (50% of the time).

  • Bachelor's degree required. MBA or another advanced degree and/or insurance industry professional designations (e.g. CPCU, CIC, ARM, CRM, etc), attractive.

  • Location:

This position is located in Hartford, CT. Remote work may be possible for existing Hartford employees.

Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

AVP National Client Pract - PL05CE

Human achievement is at the heart of what we do.

We believe that with the right encouragement and support, people are capable of achieving amazing things.

We put our belief into action by ensuring individuals and businesses are well protected, and by going even further – making an impact in ways that go beyond an insurance policy.

Nearly 19,000 employees use their unique talents in careers that span a variety of disciplines – from developing the latest technology to creating and promoting our products to evaluating future financial risks.

We’re also committed to programs that drive education and support volunteerism, which put human beings first. We do it because it’s the right thing to do, and because when our customers, communities and employees succeed, we all do.

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