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Quadion LLC / Minnesota Rubber & Plastics Global Key Account Manager - Medical in Boston, Massachusetts

Quadion LLC/ Minnesota Rubber and Plastics is a world leader in the material compound development, engineering design and manufacturing of custom molded elastomeric and thermoplastic components and assemblies. Our global reputation for producing “the tough parts,” is matched by our commitment to quality, product performance and service support. It is likely you come in contact with our parts in your daily life without even knowing it. From the faucet in your home, transmission in your car or the medical device that may have saved your life, Minnesota Rubber and Plastics provides the critical sealing components to make these products perform the way you expect. We take pride in this everyday.

The demands for our specialized expertise are increasing exponentially and we’re responding to the challenge by expanding our team, fostering a culture of innovation with advanced training, and investing in world-class tools including a brand-new, revolutionary innovation center at our global headquarters in Minneapolis, MN. In this role, you will be an integral part of telling our growth story effectively to multiple audiences.

Position Overview

The Global Key Account Manager - Medical is responsible for managing Minnesota Rubber and Plastic’s largest global medical accounts. The key account manager must build and maintain a strong relationship with the client. They will be the lead point of contact for all key client matters, anticipate the client’s needs, work within the company to ensure deadlines for the client are met, and help the client succeed. The key account manager will also be responsible for executing annual growth and pricing plans within assigned accounts.

Essential Job Functions

  • Responsible for driving revenue and profitability growth within assigned key accounts in targeted sub-markets and applications

  • Coordinate global initiatives across multiple sites and divisions with assigned accounts – Including pricing, product development and marketing

  • Development of cross functional and cross department relationships with large complex organizations to drive cross selling and up selling opportunities

  • Identify and address key account needs and strategic focus areas to drive greater customer intimacy

  • Anticipate key account changes and improvements

  • Manage and coordinate internal cross functional teams to execute key account needs, including customer service, marketing, operations, engineering and finance

  • Develop annual strategic account plans

  • Plan and present reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training

  • Negotiate contracts with the client and establishing a timeline of performance

  • Establish and oversee internal budgets with the company and external budgets with the key account

  • Meet all client needs and deliverables according to proposed timelines and/or scorecards

  • Analyze client data to provide customer relationship management

  • Create strong understanding of medical device markets and keep consistent pulse on key player and market movements

    Qualifications

  • Bachelor’s degree in Marketing or Business. MBA is a plus

  • Minimum of 7 years of relevant experience with proven track record of success in sales and account management

  • Exceptional demonstrated verbal communication, presentation, writing and interpersonal skills

  • Experience with large publicly traded global organizations

  • Strong project management skill

  • Understanding and exposure to medical device markets

    Benefits

  • Employee Ownership

  • Medical, dental, and disability benefits

  • Healthcare and dependent care FSA and HSA programs

  • Team shares/bonus/incentive opportunity

  • Paid Time Off

  • Reward and recognition programs

  • Training and development

  • 401(k) retirement savings plan with company match

  • Tuition reimbursement

  • Life Insurance

  • Employee Assistance Program (EAP)

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