EFI Enterprise Commercial Product Manager in Boston, Massachusetts
Enterprise Commercial Product Manager
Location USA - Telecommuter
Tracking # 7290
# of Openings 1
Apply Now (https://phe.tbe.taleo.net/phe03/ats/careers/v2/applyRequisition?org=EFI&cws=43&rid=7290)
YOU want to chart a company's course. YOU like driving business models. YOU want to lead a team into the future and ahead of the market. Maybe you have some other things you do, but we won’t pry… What we ARE going to do is ask you if you're an analytical, solution-focused owner with a proven track record of obsessing over the customer experience and delivering results by building and developing top performing organizations, keeping the team focused on the right objectives, creating and/or improving business processes, developing productive, cross-functional relationships internally and with external partners, and able to construct amazingly long business sentences like this one right here that's just ending. If you answer yes, you might be able to pick up a pretty cool gig with us that fulfills your every wish.
ePS is looking for a Product/Account Manager to lead overall direction for our Enterprise Commercial Print Segment and manage top accounts.
TheProduct/Account Manageris responsible for the vision and coordination of development for our Enterprise Commercial Print segment, as well as the ongoing care and feeding of key accounts. Working closely with cross-functional teams in a global matrix organization, theProduct/Account Managerwill deliver strategic and operational leadership for the Enterprise Print Segment.
Key Activities Product Management:
Define KPIs and use them to inform decision-making about the future of the platform and teams.
Define go-to-market strategies, ensuring successful launch and continued adoption.
Lead products through their life-cycle – development, introduction, growth and maturity.
Identify customer pain points through research and collaboration with customers, user groups, and support. Define and communicate how your products will address these pain points.
Collect and analyze data to prioritize based on client needs & business objectives – brutal prioritization – know when to say “no” and “not-now”.
Work collaboratively with fellow Product Managers, segment General Manager and VP, Portfolio Product Management to develop, maintain and communicate the Product Roadmap.
Define and draft clear epics, user stories, and acceptance criteria that align with platform business objectives.
Influence other teams and product groups across the global matrix to ensure that Enterprise Commercial initiatives are prioritized and delivered.
Key Account Management Activities:
Collaborate closely with existing accounts and prospects to:
Ensure that each account is leveraging our technologies to their fullest potential
Identify and promote additional opportunity within each account (farming)
Provide these accounts a technical/product resource to aid in their strategic IT planning and ensure ePS’s position.
Ability to clearly communicate how the Enterprise Commercial platform is built, including technology stack; how it integrates with ePS and 3 rd party systems; and how the platform is deployed.
Ability to evaluate emerging technology trends and assess them for suitability to the platform.
Ability to clearly communicate the strategic value of any technology decision.
Design and delivery of training programs to help the sales channels focus on how to sell the product, not only how to use it
Design and execute Early Adopter Program in order to test and validate that business requirements and functional specifications have been met
Assist with documenting individual Early Adopter client business workflows
Assist in the production of standard product presentations and demo scripts
Where required, provide product support for Customer Success, Professional Services and Sales staff
Provide ongoing support for the sales channel
Provide product and market expertise for events such as conferences, trade shows, webinars and seminars
Other duties as requested
- Bachelor’s degree in a related area or equivalent industry experience
At least 2 years managing a team
Familiarity with Agile development methodology (CSPO preferred)
5 years in a Product Management role
Strong understanding of commercial print market (i.e. offset, digital, display graphics, mailing, fulfillment and folded cartons printing segments) and the processes associated
Experience with current software and solutions offered for the commercial print market, standard business practices and workflows supported
Strong communication and leadership skills
Exceptional organizational skills
Proven track record to achieve objectives
- Remote worker with residence in U.S
Equal Opportunity & Disability Accessibility Statement
eProductivity Software is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state or federal law. This policy applies with regard to all aspects of one’s employment, including hiring, transfer, promotion, compensation, eligibility for benefits and termination. EEO is the Law: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf)
eProductivity Software is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 650-357-2777 or via email firstname.lastname@example.org . eProductivity Software will make determinations on such requests for accommodation or assistance on a case-by-case basis.
Pay Transparency Nondiscrimination Provision
eProductivity Software will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).
Equal Opportunity & Disability Accessibility Statement
EFI is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state or federal law. This policy applies with regard to all aspects of one’s employment, including hiring, transfer, promotion, compensation, eligibility for benefits and termination. EEO is the Law: http://www.eeoc.gov/employers/upload/posterscreenreader_optimized.pdf
EFI is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 650-357-2777 or via email email@example.com. EFI will make determinations on such requests for accommodation or assistance on a case-by-case basis.
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