Bank of America Employee Initiatives Lead in Boston, Massachusetts

Job Description:

Job Description:

The enterprise employee initiatives lead will plan, manage and execute major employee communications and engagement programs in support of company priorities. This includes partnering with other teams across the enterprise (including marketing, line of business communications and others) as well as external vendors/agencies (when applicable) to deliver employee engagement programs. Activities may include developing messaging and creative concepts, leader and local market engagement approaches, enterprise-wide email and intranet communications, events and more. The objective is to drive employee awareness and participation in programs that are aligned to company priorities and sponsorships

In this role, the enterprise employee initiatives lead will develop engagement and communications strategies and plans, and will also be responsible for managing and executing those plans. For some programs, they may indirectly manage the work of others who may help support execution of the work. The lead must be able to think strategically, make connections across the company and influence while also having strong project management skills and attention to detail to be able to execute tactics on-time, on budget and with precision.

In alignment with the company’s commitment to operational excellence, the enterprise employee engagement and initiatives lead will also have a mindset of continuous improvement and be continually focused on identifying and acting on opportunities to improve how we design, develop and deliver employee engagement programs, delivering a strong employee experience and enabling us to deliver our work effectively and efficiently.


  • Lead enterprise employee engagement and communications programs and campaigns for key company initiatives and in support of company priorities.

  • Work with partners and third parties to develop communications strategy and tactics that support overall plan/program and enterprise goals.

  • Develop comprehensive communications strategy, key messages and creative concepts, and execute the plans, which may include writing/editing, production and distribution.

  • Represent employee engagement and communications strategies to leadership and other key stakeholders to drive awareness, sponsorship, support and execution.

  • Collaborate with partners within Global Marketing and Corporate Affairs and across the enterprise to ensure programs are in sync with enterprise communications strategy and tailored by lines of business, market, etc. when needed.

  • Manage (directly or indirectly) resources who may assist with executing the strategies and plans to ensure quality and on-time/on-budget delivery.

  • Be continually focused on identifying and executing opportunities to improve and streamline how employee engagement and communications programs are designed, developed and delivered.

Skills Required:

  • 10+ years of experience in corporate communications and/or employee engagement

  • Experience leading large-scale, integrated communications programs and initiatives, including creative, design and execution

  • Strong written and verbal communication, collaboration and integration skills

  • Ability to think/act both strategically and tactically

  • Ability to work effectively across multiple levels and types of management; strong presence, intellectual curiosity and confidence

  • Ability to build relationships and demonstrate leadership

  • Strong influence and negotiation skills; ability to navigate and exert influence in a highly-matrixed environment and connect the dots

  • Must be a dedicated team player comfortable working in a large, complex organization

  • Proven ability to understand and articulate complex subjects to sophisticated audiences, and simplify material as necessary for broader audiences to maintain a focus on and passion for improving the employee/manager experience

  • Project management skills and ability to manage multiple complex initiatives, tasks and priorities at once

  • Execution focused and strong attention to detail

  • Solutions focused; able to proactively identify issues, challenges and roadblocks and quickly engages right partners to constructively address them to prevent them from derailing the work

  • Ability to influence and direct/manage work of others not in a direct reporting relationship

  • Focus on continuous improvement; ability to identify and execute opportunities to improve processes and models to make team’s work more effective and efficient

  • Bachelor's degree in communications, marketing, public relations or related field; master’s degree strongly desired

Posting Date : 07/19/2018

Location :

Boston, MA, 100 FEDERAL ST (MA5100),


  • United States

Travel : Yes, 15% of the time

Full / Part-time : Full time

Hours Per Week : 40

Shift : 1st shift

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