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Skyword Editorial Manager - B2B Tech in Boston, Massachusetts

Skyword is proud to be endorsed by both the analyst community and our customers year after year. Most recently, we were named the 2020 Gartner Peer Insights "Customer's Choice", ranked as a leader in Gartner's 2021 Magic Quadrant, and rated by customers as a leader or high performer across 8 categories (including content creation, distribution, experience, and freelance platform) in G2's Spring 2021 Grid® Reports.

Job Summary

Are you a meticulous, deadline-driven editorial professional on a crusade to rid the world of clunky copy and fill it with persuasive prose? Do you enjoy working in a collaborative environment to create engaging content that forges lasting relationships between brands and audiences? Are you interested in helping brands increase their reach by telling their stories?not selling their products? Awesome. Come join our team.

Skyword is seeking an individual with 5+ years of full-time, professional editorial experience to join our Content Services team in support of our clients? content marketing programs. The ideal candidate must be detail-oriented with exceptional developmental and line editing skills, possess impeccable editorial judgement and an eye for quality, and display strong project management, communication, and collaboration skills. Experience working on content for enterprise B2B tech clients is preferred but not a requirement.

Note, while writers with relevant experience are welcome to apply, this is not a full-time copywriting position.

By joining Skyword, you will have the opportunity to be an integral part of an industry-leading organization. This role would be connected to our Boston office.

A little bit more about the role

The Editorial Manager- B2B Tech is a highly organized and skilled editor with experience working closely with writers and clients to craft exceptional content. The role has two core sets of responsibilities: 1) in collaboration with the client, own and execute ongoing content audits and refreshes to support program and campaign objectives; 2) in collaboration with editorial strategists and editors, own developmental editing, proofing, and writer coaching, recruitment, and engagement for assigned channels. In both work streams, the Editorial Manager serves as a critical gatekeeper of quality, ensuring that content is delivered on schedule and meets established standards of excellence. All content is reviewed, edited, and managed using the company?s platform, Skyword360.

What you?ll be doing

  • Immersing yourself in the brand to better understand the market, target audience, products, and value proposition supported by the content

  • Performing an initial review and developmental assessment of all work submitted by writers with the goal of ensuring that it is cohesive, meets all core requirements of the assignment summary, and, in substance, tells a story that is compelling, well-argued and on-brand

  • Performing a final proofread of all fully edited content, ensuring that final delivered articles meet client requirements

  • Owning account-specific contributor management, including recruitment, onboarding/offboarding, feedback and training

  • Communicating revision requests to contributors (including any client-requested revisions as needed), providing detailed, constructive feedback to ensure that content meets assignment expectations and editorial standards and to help strengthen their writing skills

  • Supporting content audits through timely, critical, and accurate evaluation of content against established criteria

  • Managing and executing content refreshes, including updating assets to reflect current guidelines, data and statistics, and product information; editing content for concision, clarity, flow and voice, ensuring edited articles reflect the brand voice and meet brand standards; optimizing content for search

  • Maintaining professional communication with internal and client team members regarding the status of content deliverables, content priorities, and editorial quality

  • Managing content production timelines as assignments move through the editorial workflow, ensuring the timely completion and delivery of all assets

  • Identifying ways to improve content quality and translating those ideas into actionable recommendations for clients

    What this role requires

  • Bachelor?s degree in English, journalism, communications, or related field

  • Minimum of three years of experience development and line editing and at least one year working directly with writers

  • Experience working in a client-facing position

  • Excellent spelling and grammar skills with an exceptional eye for detail

  • Expert knowledge of both The Chicago Manual of Style and the Associated Press Stylebook

  • Experience supporting the production and delivery of time-sensitive written content

  • Excellent time management and project management skills with the ability to effectively support concurrent projects and adapt to changing priorities and timelines

  • Superior communication skills

  • An editing test will be required of candidates

    What we would like to see

  • Experience working with B2B technology content

  • Experience editing and publishing within a CMS

  • Exceptional understanding of what a writer needs to submit quality work

  • Experience with online content

  • Strong understanding of search engine optimization concepts and digital publishing best practices

    Working Conditions

    The Editorial Manager- B2B Tech will work remotely until it is possible to work in Skyword?s Boston office, and will work during normal business hours.

    Many things can hold us back from applying to a job posting. The truth is, there's no such thing as the ?perfect? candidate. Skyword is building a diverse, equitable and inclusive organization, so however you identify and whatever background you bring with you, will only complement the team we already have in place. At Skyword every team member can grow and develop. So, please apply if this role inspires you, and would make you want to bring your best to work every day. We?ll bring the rest to make this a memorable experience!

    About Skyword

    Founded in 2010, Skyword empowers today?s top brands to create unique content experiences that deliver customer value and drive business success. With its SaaS+ model, Skyword offers: a SaaS-based enterprise-level content marketing platform, industry-leading services, and a global community of storytellers. Today?s leading brands have created and published more than one million original stories as articles, videos, images, infographics, podcasts, and animations on Skyword360. These stories have earned Skyword customers more than two billion visits organically, and Skyword has paid its freelance creatives more than $30 million on behalf of its customers. Skyword is a privately held company headquartered in Boston, MA with an office in Washington D.C. Current investors include Rho Acceleration, Cox Media Group, Allen & Company, Progress Ventures, and American Public Media Group.