WindStream Communications Director Vertical Solutions, Retail in Boston, Massachusetts
Director Vertical Solutions, Retail - ( 23001251 )
Windstream is a leading provider of advance network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S.
Within Windstream Enterprise, we approach each new opportunity with an enthusiastic and highly agile style, yet we take the time to listen, learn and acknowledge the customer’s needs on their own terms. We uncover problems and seek solutions that create opportunities for our customers to grow.
About the Role:
The Director Vertical Solutions, Retail will serve as an experienced advisor to shaping the future of vertical markets for Windstream. This role will develop strategic plans for vertical/industry and assist key stakeholders externally and internally toward execution. The role of the Director Vertical Solutions, Retail will be the key figurehead for our company within the vertical as well as, internally enable sales, pre-sales, and partners to position Windstream within the vertical; consult with marketing to raise brand and vertical awareness; and assist Engineering and Product Marketing by providing industry/vertical insight into regulatory and corporate compliance requirements. This role will contribute to Windstream’s overall growth and position Windstream to be trusted advisor in vertical/industry.
What You’ll Do:
Create strategic framework to accelerate and elevate Windstream’s vertical positioning in the marketplace
Collaborate with Windstream and Industry stakeholders to position Windstream as a vertical visionary in the marketplace
Enable sales and pre-sales to position Windstream within the vertical marketplace
Work with partner ecosystem to capitalize on vertical practices and develop strategic plans to expedite time to market and bookings growth
Create multi-year strategy, inclusive of technology roadmap, partner plans, business development, partnership with Engineering, Product Management, Product Marketing, and Partner teams. This business plan will be framework on how to grow Windstream’s footprint within vertical and investments required to become relevant in vertical
Provide industry/vertical insight into legal and regulatory compliance challenges to key stakeholders within Windstream
Provide leadership and closed loop feedback with executive sponsors and internal stakeholders to ensure constant evolution of vertical positioning and offerings
Develop consultative framework via partnerships and share best practices
Provide training and tools to enable sales and pre-sales to speak language of vertical
Work with CTO, Product Management and Engineering on strategies for specific product/solutions, region, segments, and customer
Participate directly in sales motions with key accounts, forging relationships with decision makers, managing the sales process through to closure
Engage with key partners in each region to develop and scale strategic partnerships within vertical practices
Engage with Vertical leaders to position Windstream as thought leader and gain insight to trends in vertical marketplace
Manage industry event presentations and lead executive roundtable discussions
Analyze market share gains, sales outcomes, customer feedback and other key metrics to assess the health and progress of vertical strategy and its ability to drive consistent revenue
Advise in development of tools to guide and measure vertical performance
Do You Have?
Experience working within your assigned vertical
Demonstrated and verifiable record of achievement in enterprise strategic account management, consultative sales and uncovering new logo targets
A proven track record of following up on generated leads that result in the acquisition of new business; experience driving a strategic consulting service into new accounts while consistently achieving or exceeding sales goals by generating and maintaining a qualified pipeline
Experience working as a trusted advisor to decision makers at all levels within large corporations to understand the direction of the business and offer strategic solutions
Experience selling into technical/solutions-based industry including experience with complex deals, enterprise level customers, multi-location customers, Retail, or Retail-like customers
Demonstrated experience selling multi-tower solution deals
Disciplined approach selling into Right-to-Win space,
Outstanding organization and project management skills; strong verbal, written, and formal presentation skills; proficient in MS office products
Strong business, financial and technical acumen
Working knowledge of selling IP, data, and voice network services
Strong client service relationship-building skills; persuasive with the ability to analyze and solve problems, negotiate, and close deals.
College degree or equivalent and 12 years related professional experience with 4-5 years supervisory experience or 14 years related professional experience with 4-5 years supervisory experience; or an equivalent combination of education, related professional and supervisory experience required.
Preferable experience as CTO at a vertical provider/company, Director of Digital Strategy or owning vertical vision for Retail
Extensive knowledge of complexity and compliance regulations within vertical market
Experience with software industry solutions, evolutions, or trends
Experience in building complex IT environments to support vertical regulations or practices
Strategic thinker who can develop structured plans, actions, and measurable metrics to execute those plans
Ability to plan and organize, set priorities, and multitask in a fast-paced environment.
Independent, stress-tolerant, self-motivated, competitive, assertive, pro-active, and results-oriented; able to work with minimum direction.
Adept at prospecting and using effective consultative selling practices.
Understands market dynamics including demographics.
Medical, Dental, Vision Insurance Plans
Health & Flexible Savings Account
Life and AD&D, Spousal Life, Child Life Insurance Plans
Educational Assistance Plan
Identity Theft, Legal, Auto & Home and Pet Insurance
Windstream DEI&B Statement: Connecting people in a world of infinite possibilities. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. The diverse voices of our employees fuel our innovation and the inclusive, equitable culture we are building fosters belonging and empowers each one of us to create amazing customer experiences.
Our Employee Resource Groups :
WinVets – Veteran Employee Resource Group
WOW – Women Employee Resource Group
WINPRIDE – Pride Employee Resource Group
WBPN – Black Professional Resource Group
WARG – Ability Resource Group
LaFamilia –Hispanic Resource Group
Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.
College degree or equivalent and 12 years related professional experience with 4-5 years supervisory experience or 14 years related professional experience with 4-5 years supervisory experience; or an equivalent combination of education, related professional and supervisory experience required. This is a safety sensitive position.
Primary Location : US-Maryland-Virtual Office MD V272 1.08
Other Locations : United States
Job Category : Sales
EEO Statement: : Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.
Req ID: 23001251
Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer including minority/female/disability/veteran; Without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. Windstream is a drug-free workplace.
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