Cigna Director, Product Strategy Lead - MDLIVE - Work at Home in Boston, Massachusetts
We are looking for a positive, flexible, and fearless Director, Product Strategy & Management Lead to join our dynamic Product team. You will have an opportunity to be the voice of our customers and product development. This person will work cross-functionally with other departments, create new product strategy, participate in new business development and product partnership discussions, and provide sales support and marketing support. If you enjoy a fast-paced, innovative culture where you can make an impact starting on your first day, then MDLIVE might be the right place for you!
What you’ll do?
The Director, Product Strategy & Management Lead, is responsible for designing, building, and maintaining a product portfolio tied to discrete business units or product / platforms. Responsibilities include market / customer evaluation, business case building, partnership assessment, and go to market strategy, as well as ongoing product evaluation and maintenance. You will also:
Have a thorough understanding of the evolving healthcare and telehealth market landscape so product strategies derive the maximum strategic and financial gain for MDLIVE Inc.
Maintain current competitive intelligence documentation to assist with MDLIVE positioning and differentiation
Lead the development and refreshing of the BU / platform product strategy and roadmap, leveraging market, client, and customer assessments, competitive analyses, industry trends, and business case evaluation
Work with Product Managers to ensure MDLIVE products deliver a solution that drives value for clients and customers, and meet core KPI / requirements
Support sales and client success teams with sales presentations, designated speaking engagements and other venues as assigned
Drive go-to-market activities for new solutions (via build or partnership)
Responsible for monitoring and improving product performance through product dashboard, reporting and other tools and methods
Develop and conduct sales trainings for partnership initiatives
Develop the corporate strategy on build/buy/partner and work closely with executive and product team to make data-driven decisions on best approach to meet market needs
Develop and adapt pricing models as needed to remain competitive
Develop relationships and agreements with channel partners to accelerate distribution
Create and maintain processes for defect triage, enhancement requests with relative prioritization, and roadmap development, gaining buy-in from all stakeholders in the process
What skills and experience do you bring?
Bachelor’s Degree and 10-15+ years of relevant experience, Master's Degree desirable
7+ years of product strategy, management and planning experience
Extensive healthcare industry knowledge
Strong analytical and product planning and management skills
Ability to effectively prioritize and simultaneously manage responsibilities and assignments
Working in a fast-paced environment that is highly entrepreneurial and results driven
Self-starter who can operate with limited guidance but knows when to ask for help
Deadline-driven to always deliver analyses, insights, and results on-time
Intellectual curiosity, relentless push for underlying insights and "why" to complex questions
Excellent analytical skills (problem structuring and problem solving)
Excellent ability to create logic-driven, data-backed recommendations with an eye towards pithiness; excellent written and oral communication skills; PowerPoint mastery
Proven ability to collaborate effectively and manage complex projects
Positive attitude and proven team player
Fearless to take on new responsibilities or try something new
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you’ll enjoy meaningful career experiences that enrich people’s lives. What difference will you make?
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
Cigna has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
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