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FIS Global Director Product Management for Small Business in Boston, Massachusetts

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Commerce/Business

Travel Percentage :

15 - 25%

Job Description

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

About the role: We are seeking a Director of Product Management for Small Business to help lead some of the most important features and capabilities for Small Businesses. You’ll get to work on products for banking, accounts receivable, accounts payable, lending and tax delivered through API and top-notch customer experiences. 

About the team:   The Small Business Team at FIS is breaking new ground and enabling SMB’s to focus on what they do best, provide their business product or service, and not on the things that that take time and effort. FIS is bringing new products and capabilities to the SMB market that helps the save time, effort and money with integrated solutions right where they need them to be.

What you will be doing?

You will be leading the creation of Small Business Products and Workflows and related customer experiences. You will be determining what use cases in our most important channels to help your customers run their business. You will be completely responsible for the delivery and execution of the SMB strategy.

  • Define and maintain the SMB roadmap

  • Define key capabilities and customer experience workflows in tandem with design and engineering

  • Contribute to strategy and key decisions on build, buy or partner decisions

  • Work directly with leadership to align stakeholders

  • Ensure our solutions succeed in market

What you will need:

  • Ability to get things done

  • Ability to navigate and influence in a complex organization

  • A desire to win and succeed

  • A strong knowledge of the SMB market and its customers

  • A positive, can-do ability to consistently deliver

  • Entrepreneurial mindset to making hard things happen

Added bonus if you have:

  • Worked on SMB software previously

  • Understand the needs of the Small Business Market

  • Have a solid understanding of merchant processing, bill payment, and banking

What we offer you:A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

  • A voice in the future of fintech

  • Always-on learning and development

  • Collaborative work environment

  • Opportunities to give back

  • Competitive salary and benefits

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Vaccination Requirements

Notice to all US applicants: All employees must be fully vaccinated against COVID-19. Individuals with a disability (including a medical condition) or sincerely held religious beliefs or practices that prevent them from getting the vaccine may request an exemption from the vaccine requirement.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice (http://www.fisglobal.com/privacy) .

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here (http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf) supplement document available here (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf)

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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