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UnitedHealth Group Director of Strategic Initiatives - Boston, MA in Boston, Massachusetts

UnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)

The Director of Strategic Initiatives reports directly to the health plan Chief Operating Officer and is accountable for key multi-functional strategic programming for the C&S Massachusetts Health Plan. The C&S Massachusetts Health Plan serves dual eligible (Medicare/Medicaid) individuals through a Senior Care Options and soon to be implemented OneCare product. The Director must be self-driven, thoughtful, and able to work across a highly matrixed organization to drive meaningful results.

Primary Responsibilities:

  • Partner cross-functionally with operations, network, sales, marketing, clinical, quality, compliance and legal to lead high-profile projects (e.g. new products, new programs, new benefits).

  • Research and lead health equity work within the health plan

  • Manage and implement the Diversity Equity and Inclusion Ambassador Program within the health plan

  • Serve as expert in covered benefits for members

  • Assist in development and implementation of additional Social Determinant of Health programs inclusive of building community partnerships

  • Provide support to the entire Executive team inclusive of meeting support, presentation support, and plan wide communications

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Bachelor’s degree or equivalent work experience

  • 3+ years of experience in product or program design, management or implementation

  • 3+ years of experience with Medicare and/or Medicaid programs

  • 3+ years of experience with health equity and the concepts of Diversity, Equity, and Inclusion

  • Experience succeeding in a highly matrixed organization

  • Proficient with MS Excel, Word, PowerPoint, Outlook

  • Demonstrated superior business process, and project management experience

  • Experience researching and distilling information to inform relevant next steps and direction

  • Proven commitment to support complex populations

  • You will be asked to perform this role in an office setting or other company location

  • Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained

Preferred Qualifications:

  • MBA, MPH, and / or similar experience

  • 3+ years of related industry experience

  • Experience leading culture change

  • Experience delivering a large program with multiple sub-work streams

  • Influencer with demonstrated skills in innovative thinking to optimize health care system

  • Excellent presenting skills with complex data and outcomes to executive teams

  • Advanced skills in strategic planning and process improvement

  • Curious, adaptable, flexible, and able to work with changing direction and priorities

  • Ability to organize and thrive in a fast-paced matrixed environment

  • Successful negotiation abilities

Careers at UnitedHealthcare Community & State. Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in health care here. We serve the health care needs of low income adults and children with debilitating illnesses such as cardiovascular disease, diabetes, HIV/AIDS and high-risk pregnancy. Our holistic, outcomes-based approach considers social, behavioral, economic, physical and environmental factors. Join us. Work with proactive health care, community and government partners to heal health care and create positive change for those who need it most. This is the place to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Director Of Strategic Initiative, Telecommute, Telecommuting, Telecommuter, Work From Home, Remote, Medicaid, Medicare, Operations, Clinical, Dual Special Needs, DSNP, Strategy, Onecare, Boston, MA, Massachusetts