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Microsoft Corporation Director of SMB Partner Solutions in Boston, Massachusetts

If you are looking to work on a critical and fast-growing business, want to make real business impact, and like to be part of an energetic and collaborative team – this could be the job for you!

The GPSUS (Global Partner Solutions, US) organization is looking for a Director of SMB (Small and Midsized Business) Partner Solutions, a leader who has passion for the SMB market, that can lead the development of the SMB Partner solution strategy and land scalable partner plays in the US market. SMB is multi-billion-dollar business that makes up over 20% of the overall Microsoft US revenue and is the fasted growing customer segment. In this role, you will have the opportunity to become instrumental in building a world class partner ecosystem in SMB and develop cloud strategies that are an integral part of Microsoft’s future. As the Director of SMB Partner Solutions, you are responsible for leading the cloud GTM (Go-To-Market) strategy for the SMB channel to deliver customer & partner success, resulting in revenue growth, customer acquisition growth, and accelerating our ability to take share for Azure, Business Applications, and Microsoft365.

The GPSUS organization plays a critical role in Microsoft’s cloud growth and empowering the digital transformation for customers and partners in the US. The Partner Solutions, Capacity and Enablement (SCE) team is part of the GPSUS GTM organization and responsible for developing the Solution Area (aka BG) alignment, development, and landing of Solution Partner Plays, partner capacity planning, and execution of partner technical enablement programs.

As the Director of SMB Partner Solutions, you will lead a team of SMB focused Partner Marketing Advisors by Solution area (PMA-S’s) responsible for defining and executing cloud specific partner plays. Together with your team you will focus on acquiring business and competitive insights, the development of a partner-segmentation strategy, defining the solution area priorities, developing the US partner plays for SMB, and collaborating across the GTM team to provide guidance around partner technical skilling plans, marketing plans, investment programs, and breadth engagement strategy.

Responsibilities

Key Responsibilities include:

  • Align with the BG Teams (solution area), SMB Operation Model (OM) virtual teams, and WW GPS to define the US SMB partner priorities

  • Lead the SMB partner GTM plan for Microsoft Cloud (M365, Azure, Biz Apps) focusing specifically on scale engines (to and through partners) to accelerate new customer acquisition and revenue

  • Design and land the SMB strategy, plan, and supporting programs across GPSUS

  • Work closely with the Enablement team to develop a long-term partner capacity plan by solution area and partner type for SMB-focused partners

  • Manage the overall success of the SMB Partner Plays: track success, collect execution insight, remove blockers, and adjust when needed

  • Initiate or partner in the development and landing of new SMB Partner programs or investments

  • Provide feedback on programs & initiatives to both BG teams and WW GPS

  • Represent in the GPS MBR process for Solution Area / Segment. Acquire business, competitive and execution insights for the Solution Area / Segment focus

  • Enable your team to operate in orchestrated way with CSP indirect providers POD (PDM, PMA, PTS, PDM-R) to accelerate Microsoft365, Azure and Biz Apps new reseller acquisition and revenue

  • Collaborate across the GPSUS GTM team to provide guidance around partner technical skilling plans, marketing plans, investment and incentive programs, and breadth engagement strategy

Qualifications

Qualifications:

  • 10+ years of experience in public cloud product or channel marketing, partner channel development, business development, alliance management, through partner marketing in the technology industry

  • People manager who represents coach, model, and care to build, inspire, and enable great teams

  • Passion for SMB and operating at scale

  • Strategic, analytical, and data-driven with the ability to turn insights into business impact

  • Strong influence skills with extensive experience of working with virtual teams across functions and geographies

  • Inclusive and collaborative – driving teamwork and cross-team alignment across diverse disciplines

  • Strong partner relationship management and solution development skills

  • Excellent executive presence including communication and presentation skills with a high degree of comfort to large and small audiences at all levels of the company

  • Problem solving mentality leveraging internal and external resources, conflict resolution, and follow through with partners

  • Bachelor’s degree required (Sales, Marketing, Business Operations); MBA desired

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form (https://careers.microsoft.com/us/en/accommodationrequest) .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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