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Job Information, Inc Director of Product Management, Commerce Cloud in Boston, Massachusetts

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Job Category

Products and Technology

Job Details

Who We Are

Salesforce Commerce Cloud is recognized (by Gartner, Forrester) as leading provider of e-commerce technology to businesses. We enable the world’s most innovative and recognized brands to create unified, custom experiences across all touch points of commerce, including web, mobile, social, and in-store applications. In November 2019, more than 650M consumers shopped on our Platform.

Who We Are Seeking

We are seeking a Director of Product Management for Commerce Cloud Security to strategize, own, define & deliver internal and external security, application server, backend and infrastructure, identity and access management, and other relevant products, features, and services. This role will also lead and develop a team of product managers across the associated areas of responsibility. This role is of particular importance to Commerce Cloud as we embark on the journey to build the next generation for the Commerce Platform on public cloud. In this role you will be responsible for:

  • Lead the product management lifecycle: research opportunities and problems, drive the vision, define how the solution will work and related user experiences, analyze data and customer feedback

  • Continually improve performance of every aspect our current Commerce Platform by surgically deploying fixes across our full Tech stack. This is an initiative with direct customer and ACV impact.

  • Be responsible for product areas across our core e-commerce platform, application server, backend and infrastructure services, security, identity and access management, and other relevant areas.

  • Lead a team of Product Managers in associated areas of ownership

  • Be the Product Owner(PO) for Commerce Cloud security initiatives and teams to lay out an appealing vision, build a technical roadmap and execute against it

The you are able to demonstrate an ability to lead a product from conception through to market success. This includes articulating the product strategy (and how that strategy supports broader platform and business unit strategies), understanding the market needs being addressed by the product, executing a clear plan iteratively to create a product satisfying those needs, and driving adoption and commercial success of a product once launched. The ideal candidate would have familiarity with API-first design principles, including a domain driven design approach, and experience building platforms.

Reasons to join our team

  • Thrive in a culture of ownership, delivery, and innovation

  • Drive the end-to-end delivery of world-class technology solutions

  • Be a motivator for change in the realm of World-Class Technology and Products

  • Innovate and invent the future of e-commerce at scales of Millions of TPM(Transactions per Minute) and Half a Billion Unique User(UU)

Required Skills:

  • Experience working with internal and external security and infrastructure tooling and related products or services

  • Security experience in e-commerce, application security, identity and access management, or other related product security fields

  • People management experience

  • Strong Customer focus and exceptional communication

  • Tech chops with experience in building and scaling services on public cloud

  • Ability to make informed and timely decisions, based on data but in the face of uncertainty

  • Excellent partnership and collaboration

  • A knack for data driven decision making to measure and analyze existing products for opportunities to differentiate

  • Ability to engage in and influence technical discussions with engineering teams

  • Make technology and design related trade-off decisions

  • Bachelor’s Degree in Technology or equivalent

Desired Experience

  • Demonstrated ability of having conceived and successfully brought a Platform to market

  • Experience leading Product Managers

  • 10+ years of product management experience in a SaaS / cloud company, ideally one demonstrating public cloud

  • Knowledge of Agile development techniques and experience as a product owner in a SCRUM environment

  • Knowledgable of e-commerce related threats, such as bot mitigation, card skimming, or other critical security and availability related subjects

  • MBA



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