Cengage Learning Director of Channel Strategic Initiatives and Operations in Boston, Massachusetts

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Do you dare to reinvent the future of education?

At Cengage, we are harnessing the power of tech to build a future where all learners have the tools and confidence to achieve their goals.

As a Cengage employee, you will pioneer transforming the way people learn. Collaborating with the best of the best, you will feel challenged and inspired to do breakthrough work. With the support of our united team, there is no limit to what you can imagine, create and set in motion.

Are we right for you?

We bring our “A” game, unique talents and point of view to the table every day. We are curious and comfortable with change and are willing to take risks to transform education. Most importantly, everything we do, we do for the learner.

What You'll Do Here:

The Director of Channel Strategic Initiatives and Operations will be responsible for managing and implementing key strategic programs. This position will report to the VP of Channel Strategy.

  • Work cross-functionally with channel management, strategy, product, sales, operations, finance, marketing and technology teams to design, build and implement channel strategic initiatives – driving both innovation of new initiatives,and execution and continuous improvement of existing programs

  • Ensure alignment of programs with coverall company strategy

  • Create consistent structure and framework for partner contracts, business reviews, and prepare review analyses and presentations in conjunction with Channel Managers

  • Ensure smooth implementation of new programs, and address any related issues

  • Lead development and ongoing management of channel data analytics, insights and both internal and external channel-related operational processes, ensuring optimal efficiency and effectiveness

  • Manage Data Analytics Manager and Analyst, Partner Operations and Support

  • Act as Cengage expert on strategic programs and work closely alongside Channel Managers to support implementation of these programs with channel partners

Skills You Will Need Here:

  • 4-year degree plus 8+ years of strategic and operational, customer-focused experience in a consulting, digital, software, retail, or information/publishing industry environment.

  • Demonstrated experience developing and using analytics to understand trends, establish strategic practices, build compelling business cases and drive sound decision-making.

  • Strong communication skills (written and verbal)

  • Highly resourceful, stellar execution skills (Strategy through implementation)

  • Strong skills in organizing and prioritizing

  • Ability to work with executive level contacts at both Cengage and channel partners

  • Experience in project management, financial analysis, and team management

  • Demonstrated experience driving innovation and process improvement that enable the business to achieve its objectives

  • Digitally savvy and experienced with leveraging technology platforms

  • An adaptive leader and change agent who is comfortable with ambiguity

  • Strong leadership qualities and skills with the ability to inspire and motivate staff. Proven ability to lead by sharing a common vision, gaining buy in, building trust and coaching

  • Proven track record of leading and influencing; exceptional collaboration, relationship and consultative skills with demonstrated success building partnerships with internal and external contacts at all organizational levels in a matrixed environment

  • Availability and ability to travel overnight, potentially a few nights per month

Requisition ID 2018-4637

Job Function Strategy - Planning