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Thermo Fisher Scientific Director, Digital Product Management in Boston, Massachusetts

When you’re part of the team at Thermo Fisher Scientific, you’ll do meaningful work, that makes a positive impact on a global scale! Join 100,000 colleagues who bring our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. You’ll find the resources here to achieve your career goals and help take science a step beyond by developing solutions for some of the world’s toughest challenges. This includes protecting the environment, making sure our food is safe, and helping find cures for cancer.

Position Summary:

Location: US - Remote

Thermo Fisher Scientific recognizes that digital enablement has the power to change the way our customers work – providing them with unmatched capabilities for commerce, services, and innovation to drive productivity and ultimately power science. We are moving forward with a Vision to be the world’s leading digital science company. In order to recognize our Vision, we are looking to significantly enhance our digital footprint and customer offerings.

As our company accelerates its digital technology offerings, a critical organization for our continued future success is Digital Product Management. Our team, led by platform focused senior eBusiness leaders, drives the capability and features strategy throughout our digital ecosystem. Creating meaningful and powerful digital experiences on behalf of our customers drives the digital product management team.

Our team is seeking a passionate, energetic candidate to join our team in the role of Director, Digital Product Management. Reporting to the Senior Director of fishersci.com, this product director will be responsible for defining the strategy and implementation priority for representing and commercializing our catalog of >2.5M products across all aspects of our global fishersci.com digital ecosystem. This individual will need to collaborate with divisional businesses, product management staff, and engineering to define the strategy for product and catalog capabilities that will deliver the customer experience of the future across our ecosystem. Serving the customer journey as a thought-leader and engagement champion will be the critical responsibility for this role.

Detailed Responsibilities:

  • Product, content, and catalog strategy improving new and future technology that delivers the highest customer-centric digital experiences

  • Define product vision and strategy that aligns with overall business goals, meet customer needs, and contribute to meeting key performance indicators

  • Develops product roadmap in conjunction with business leader expectations and resource availability

  • Engages external corporate customers and end users to understand their needs and how they can best be served through product capabilities

  • Assesses market, competitive, and technology trends and capabilities to shape strategy and roadmaps

  • Engage with partners to develop business justification and acquire vital agreement and approval to move efforts forward

  • Presents strategy, roadmaps, business reviews, and status updates to leadership on regular basis

  • Prioritizes work efforts and provides high-level requirements for product execution teams

  • Works with other internal groups to bring product roadmap to life including UX, engineering, QA, analytics, legal, business units, marketing and others.

  • Establish functional performance metrics and supervise to resolve direction and provide justification for proposed efforts as well as to report results of previous efforts

  • Develop capabilities across channels (desktop, mobile, tablet, etc), platforms, and regional sites

Minimum Qualifications:

  • 8-10 years of related, proven experience with a minimum of a bachelor's degree. Advanced degree or MBA preferred

  • 4 years Product Management or Proven experience within a digital environment developing product strategy and with a proven track record of roadmap delivery

  • Strong customer and CX focus

  • Track record in working to quantifiable targets and goal orientation

  • Influential communicator and skilled operator in a matrixed environment.

  • Ability to collaborate and facilitate priorities and resources across a sophisticated global organization

  • Ability to effectively motivate across organizational levels from executives to technical teams

  • Strong executive presence and communication skills

  • Global mentality

Preferred Qualifications:

  • Omni-channel digital experience

  • Product management experience within Life Sciences or similar environment

  • Experience working on global products that have regional considerations

  • Experience developing products across desktop, mobile, kiosk, and other devices

  • Experience working within Agile methodologies and frameworks

Benefits:

  • We offer competitive remuneration, annual incentive plan bonus scheme, healthcare, company pension, and a range of employee benefits!

  • Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation.

EEO/Reasonable Accommodation:

  • Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.

  • We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

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