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J&J Family of Companies Director, Business Lead WMS in Boston, Massachusetts

Director, Business Lead WMS - 2406188834W


Johnson & Johnson is currently recruiting for a Director, Business Lead Warehouse Management System for an 24 Month based project located in Memphis TN, Raritan NJ. Remote options may be considered within the United States on a case-by-case basis if approved by the company

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are better and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at

This position will lead a flawless brand-new Warehouse Management System (WMS) implementation, on time, on cost and on scope for the MedTech Memphis Logistics Center (MLC) and our Satellite Distribution Center (SDC) network attached to strategic MAKE sites. The replacement of the WMS is a key strategic Initiative within the Ethicon and CSS Business Units that will upgrade aging infrastructure platforms to secure our business today and become the cornerstone for future transformation of our distribution capabilities for the customer. This project will lay the groundwork for the development and deployment of key capabilities (People, Process, Automation, and Technology) to improve efficiency and effectiveness, whilst keeping our customer’s needs central to what we do. This project will lay the foundation for the Tier 1 Distribution Centers Global Template.


Deliver the Program across all workstreams per the Business Case and CAR

  • Govern performance monitoring of all resources as appropriate throughout the program lifecycle

  • Lead the Senior level and business partner program governance process to ensure decisions are made in a timely manner and that all risks and issues are escalated effectively and took care of in a controlled and compliant manner

  • Ensure effective program communication of program delivery updates with key partners/customers

  • Lead Cutover planning and alignment across strategic projects and functions.

  • Ensures strong resource plan throughout the entire program.

  • Ensure program documentation aligns with Documentation Management requirements

  • Drive strong alignment with the "Transcend" (ERP) Program, including synchronization of timelines, requirements, resourcing, and business partner communication.

  • Build and lead alignment of timelines, risks and issues and overall go-live readiness

  • Ensure all elements of program management are in place, (product delivery, communication, change management, training, testing, cutover, BCP planning, go live), managed and incorporated into appropriate workstream

  • Direct the Deployment Project Mgr, Core Team, Technology lead in the development and communication of program performance and metrics

  • Manage and control scope

  • Lead overall governance and approval of work streams

  • Work with the business partners (i.e commercial, planning, manufacturing) throughout the program lifecycle with a particular focus on program delivery; risk, BCP planning and issue escalation; and program governance.

  • Embed leading methodologies in the program that will enable robust and agile touchpoints throughout the deployment lifecycle



  • Minimum of a Bachelor’s degree required; focused degree specifically in Logistics, Supply Chain, Systems or Business preferred

Experience and Skills:

  • Minimum 10 years of experience in Supply chain, including project management within the MedTech/Life sciences with a strong preference for candidates with WMS deployment experience. Sound knowledge of warehouse operations, logistics, and inventory management.

  • Significant experience and a demonstrated track record of success leading Program Management teams in the project/program planning and management of complex projects involving cross-functional, multi-site teams. Prior experience leading large system deployments is preferred.

  • Excellent verbal, written and presentation skills. Ability to deal effectively with all levels of leadership.

  • Strong analytical skills, including data analytics, well organized and capable of managing multiple stakeholders, priorities, and programs.

  • Proficiency with financial principles, core business concepts, and business and operations management.

  • Demonstrated leadership capability with ability to make and act on decisions while balancing speed, quality, and risk.

  • Ability to think strategically, demonstrate initiative and bring a solutions-orientated attitude to issues.

  • Flexibility and adaptability to thrive in a multifaceted environment.

  • Attention to detail and a drive for ensuring data accuracy and integrity


  • MBA, Master in Business Administration and/or Supply Chain Management

  • E2E supply chain knowledge and experience, such as operations, network planning and/or systems implementations

  • Experience in SAP Order To Cash or ERP order management processes

  • Experience in Ethicon & CSS Supply Chain processes

  • Global or regional project experience

  • Experience directly managing professional level resources

  • Applied knowledge of project tools like Jira, Planisware, MS Project.

  • Experienced knowledge of MS Excel and PowerPoint.

  • Experience with SAP EWM is an advantage

  • Agile Methodology knowledge and experience

  • Lean Six Sigma, APICS, FPX or PMP methodologies knowledge of and/or certifications is an advantage


  • The anticipated salary range for this role is $142,000-$244,950

  • J&J Flex: JJ&J’s enterprise way of hybrid working for eligible office-based employees requires at least 3 days on-site with the option to work up to 2 days remote per week.

  • Ability to travel up to 25%-50% of the time, domestic required. Location dependent.

  • This job posting is anticipated to close on 6/6/24 . The Company may however extend this time-period, in which case the posting will remain available on to accept additional applications

  • This position is eligible for severance

Johnson & Johnson is an equal opportunity employer (EOE). We value diversity and are committed to creating an inclusive environment for all employees. We strive to provide reasonable accommodations/adjustments to individuals with disabilities to ensure equal access to employment opportunities. If you require assistance or accommodation, please contact us and let us know how we can support you.

Primary Location NA-US-Tennessee-Memphis

Other Locations NA-United States, NA-US-New Jersey-Raritan

Organization Ethicon Inc. (6045)

Travel Yes, 25 % of the Time

Job Function Warehouse & Distribution

Req ID: 2406188834W