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CVS Health Digital Product Manager - API in Boston, Massachusetts

Job Description

CVS Health has a bold digital agenda to transform health care and empower millions of customers on their path to better health. We are creating innovative digital solutions that will make health care more accessible, more integrated and more reliable for more people, online and in our stores. Key to this strategy is our API platform which will serve our internal and external partners. We are looking for passionate, driven people who want to join a high energy and growing team to make a difference in customers’ lives and who want to be on the ground floor of digital innovation that aims to reinvent what a pharmacy and a health care company can be.

The Product Manager will be part of our API Center of Enablement team and will be working closely with external and internal teams and bring APIs as a product mindset into the enterprise. This role will deliver value for customers and business by managing the product development process to bring new APIs to market by collaborating with external and internal stakeholders, aligning with leadership, and managing project scope and timelines.

Responsibilities include:

  • Engage with partnerships and external 3rd parties for use case exploration, prioritization of backlog features with BUs, support from start to Go live and resolve issues reported.

  • Participate in privacy/legal/security sessions ensuing the APIs and platform is built with CVS standards.

  • Consult and support internal Enterprise team to enable 3rd parties on the API platform bringing the API as a product mindset.

  • Maintain and develop developer portal, troubleshoot issues and report metrics and KPIs necessary for success of the API program.

Required Qualifications

3+ years work experience in product management, consulting or high tech.

2+ years work experience in working/managing with APIs

Experience with API management platforms such as Apigee, Axway or a comparable product

Preferred Qualifications

  • Demonstrated success building out an API platform as a product

  • Ability to teach others the art of designing product APIs Experience with both Agile and Lean development methodologies

  • Outside-in mindset with demonstrated ability to understand and act on customer insight; generate new product and service offerings ideas based on customer data and insights

  • Ability to not simply multitask, but to quickly and efficiently delineate the work into high ROI action items while effectively managing and adapting to evolving priorities in a decisive manner.

  • Strong interpersonal skills and ability to concisely and effectively convey your rationale and needed actions to engage diverse audiences and influence senior executives.

  • Track record in taking on end-to-end ownership and successfully delivering results.

  • Strategic approach to problem resolution as well as the ability to develop and communicate a sound plans.

Education

Bachelor's Degree Required

Master's Degree Preferred

Business Overview

It’s a new day in health care.

Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation’s premier health innovation company. Through our health services, insurance plans and community pharmacists, we’re pioneering a bold new approach to total health. As a CVS Health colleague, you’ll be at the center of it all.

We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.

CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran – we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf and EEO IS THE LAW SUPPLEMENT at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team at mailto:AdviceCounsel@cvshealth.com . Please note that we only accept applications for employment via this site.

If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

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