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TIAA CW Sr Digital UX Designer in Boston, Massachusetts

This is a Non-Employee Contingent Worker Role providing services for TIAA’s family of companies and will be employed by TIAA's preferred 3rd Party Supplier. As a Non-Employee CW, perform a variety of moderately complex business planning, support, and project-related duties. Demonstrates an exceptional standard of quality and holds themselves accountable to achieving excellent results.

This role is located onsite at our TIAA office in Virtual, NC, USA but will currently be remote.

The anticipated term of this engagement will be 11 months. This term could be extended based on company business needs.

Digital Marketing

Coordinates and administers multiple media communications programs to promote product and organizational presence in marketplaces consistent with organizational objectives.

Key Responsibilities and Duties

  • Evaluating advertising and promotion programs for compatibility with public relations efforts and communicating and reporting for senior management.

  • Observing social, economic, and political trends that might have an effect on the organization, and making recommendations to enhance the organization's image based on those trends.

  • Working with advertising agencies to create a variety of publicity methods.

  • Obtaining relevant information from clients, such as product and organizational details, budget and marketing goals.

Educational Requirements

  • University (Degree) Preferred

Work Experience

  • 3 Years Required; 5 Years Preferred

Physical Requirements

  • Physical Requirements: Sedentary Work

Career Level


As part of the UX team, the successful candidate will work on multiple interactive projects, deliver day-to-day maintenance of existing experiences, and generate design using appropriate tools, resources and processes. The candidate will collaborate with internal team members. The ideal candidate has strong communication skills, is collaborative, and can take both a creative and analytical approach when problem solving. Candidates should possess a strong background in user experience, digital design and a demonstrated ability to produce clean and simple layouts and components that solve users’ needs.Â


  • Collaborate with product and digital strategy teams to understand user needs and opportunities.

  • Act as the lead, working with designers, IA, Content, and/or Prototyping directly, to deliver the visual design of the user experience.

  • Create low to high fidelity designs throughout the design process – including wireframes, user flows, detailed visual designs, and other documentation to communicate the experience.

  • Create documentation to help communicate the experience to the project team, UX team and prototyping team.

  • Design with the style guide, brand and best user experience in mind.

  • Manage design workflow and timelines to ensure accurate and timely delivery of projects.

  • Show desire to iterate on design, while having the ability to finish a project on time.

  • Collaborate with development team to understand constraints and ensure appropriate implementation.

Core Competency Requirements

  • Advanced knowledge and skill in using Photoshop, Illustrator, Sketch and Invision.

  • Ability to communicate design effectiveness and efficiency at project team, internal, partner and executive briefings.

Experience & Skills Requirements

  • 5+ years of experience as a Visual Designer, Graphic Designer, User Experience Designer, or similar role.

  • Experience with multi-device design and responsive design.

  • Well-versed in visual design fundamentals, typography, color theory, brand communication and UI principles.

  • Understanding and experience with concepts of HTML and CSS.

  • Strong verbal and visual communication, written communication, interpersonal and presentation skills.

  • Financial industry experience strongly preferred.

Experience & Qualifications

  • A Bachelor's Degree in Art, Design, Human Factors, Interaction, Graphic or Interface Design. Â

  • Experience designing for the social web, design patterns, rich Internet applications and delivery methodologies.

  • A passion for being the voice of the user and a proven track-record building user-centric solutions.

  • Experience working with teams in multiple software project methods such as Waterfall SDLC and Agile.

  • Online portfolio displaying a firm understanding of user-centered design processes and information architecture principles is a must.

Start Date: 27-Sep-2021

End Date: 30-Aug-2022

Travel Required:

Potential Salary: $148.00 USD

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.

COVID-19 Vaccination

TIAA requires all U.S. employees to be fully vaccinated against COVID-19 and provide documentation of full vaccination, unless you qualify for an accommodation as determined by TIAA consistent with applicable law.

Equal Opportunity

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law here ( .

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.Â

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:Â

Phone: (800) 842-2755


Privacy Notices

For residents of California, please click here ( to access the TIAA CA Applicant Privacy Notice.

For residents of the EU / UK, please click here ( to access the EU / UK Pre-employment Notice.

For all other residents, click here ( to access the Applicant Privacy Notice.

TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being.