Regions Bank Customer Identity and Access Management (CIAM) Product Owner (REMOTE OPPORTUNITY) in Boston, Massachusetts
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.
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At Regions, the Customer Identity and Access Management (CIAM) Product Owner gathers and prioritizes requirements for the identity and access management solution. This position will collaborate with business owners, users, and other cross-functional and technology teams to ensure rollout of platform assets and that the product roadmap is aligned with overall strategy and goals. Additionally, this position will be responsible for guiding requirements based on prioritized business needs, owning the product backlog, and ensuring successful development and rollout of new CIAM features. This position takes responsibility for highly complex or technical projects requiring extensive experience and subject matter expertise.
Proactively manages the adoption and implementation of enterprise-wide Customer Identity and Access Management (CIAM) technologies
Collaborates with peers to develop product vision and strategy, product roadmaps, and deliver detailed product requirements, workflows, and user stories
Facilitates products life-cycle management from concept to commercialization and manages existing products
Assists in the facilitation of sprint planning and grooming using Agile development framework
Owns the product roadmap and serves as the product owner for scrum teams, creating and prioritizing epics and stores
Collaborates with various partners to define and manage organizational readiness for product rollouts
Collaborates with program and program management teams to ensure the existence of project plans for each initiative or release
Provides communications with all teams to ensure continuous alignment and delivers technical reports on daily activities
Serves as product evangelist, drives standard methodology research and benchmarking to build outstanding solutions
Provides visible and sustained support for products and maximizes value to customers, users, and the organization
Analyzes and advises on new authentication technologies and program conformance
Maintains knowledge of emerging technologies and advancements associated with Omni-channel and Digital Authentication and Identity offerings including Cyber Crime related activities, collaborating with relevant partners to implement necessary changes
Proactively takes initiative and responsibility for achieving desired results
Works directly with senior management in deciphering significant changes in the environment and/or industry requiring changes to internal products and related technologies to effectively mitigate potential risk
Serves as a subject matter expert and offers advice and guidance to less-experience associates in relation to product management and ownership
This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.
- High School Diploma or GED and eleven (11) years of related post-secondary education and/or experience in Information Security or Information Technology
Bachelor’s degree in Computer Science, Management Information Systems, or directly related field
Relevant security certifications
Financial services experience
Experience with Agile methodology and Systems/Software Development Life Cycle (SDLC) concepts/tools
Experience with authentication, identity, and access management platforms such as Okta, Transmit Security, Duo, ForgeRock, and related
Experience with Cloud-based technologies and environments such as Amazon Web Services (AWS) and Azure
Experience with Linux/Unix, Windows, scripting (with programming languages such as Bash, PowerShell, or Perl), Structured Query Language (SQL), Lightweight Directory Access Protocol (LDAP), and web services
Skills and Competencies
Ability to articulate complex technical concepts or scenarios to both technical and non-technical audiences
Ability to learn additional systems as needed
Ability to research, analyze data, and derive data-driven solutions
Ability to work in a team environment when applicable
Ability to work under pressure and meet deadlines
Developed relationship-building skills
Familiarity with Fast Identity Online (FIDO), Web Authentication (WebAuthn), One-time Password (OTP), Biometrics, and multi-factor authentication (MFA) platforms
Knowledge of business systems, programming and systems analysis procedures, and project techniques and practices
Knowledge of software maintenance best practices
Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)
Strong time-management skills
Strong verbal, written communication, and organizational skills
Strong work ethic and self-motivation
Understanding of Security Assertion Markup Language (SAML), Open Authorization (OAuth), OpenID Connect (OIDC), and JSON Web Token (JWT)
Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.
The target information listed below is based on the national range and level of the position
Job Range Target:
Incentive Pay Plans:
This job is not incentive eligible.
Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.
Paid Vacation/Sick Time
401K with Company Match
Medical, Dental and Vision Benefits
Health Savings Account
Flexible Spending Account
Employee Assistance Program
Associate Volunteer Program
Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser.
Riverchase OPS Center
Bring Your Whole Self to Work
We have a passion for creating an inclusive environment that promotes and values diversity of race, color, national origin, religion, age, sexual orientation, gender identity, disability, veteran status, genetic information, sex, pregnancy, and many other primary and secondary dimensions that make each of us unique as individuals and provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work is the right thing to do.
OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans
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