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Wolters Kluwer Creative Director in Boston, Massachusetts

Why join Wolters Kluwer?

Our solutions make a difference – and so do our people.

Clinical Effectiveness (CE) – a market-leading, mission-driven business unit of Wolters Kluwer Health – is seeking an experienced Creative Director to lead our creative teams and creative vision for our leading patient engagement solution, Emmi. Emmi brings health consumer engagement solutions to our health system and health plan clients, helping them promote patient and member care plan adherence, optimized health improvement and to encourage healthy behavior changes.

If you have a passion for improving care for health consumers around the world, and are interested in working for a global market-leader we encourage you to learn more about this role!

Reporting to the VP Patient Engagement, the Creative Director is responsible for content creation, as well development and strategic planning for content, while establishing and maintaining the creative aesthetic of Emmi. Additionally, this role is responsible for the direct management of production staff as well as vendor relationships.

The Creative Director guides all content through the production process while interfacing with implementation, customer success and product teams. Lastly, the Creative Director will participate in and contribute to new business activities and client engagements that lead to well-deployed patient and consumer health solution experiences.

The primary office location for this role is Chicago, IL. Remote location is a possibility.

Essential Duties and Responsibilities:

  • Define and manage the creative vision for all content creation, translating a combination of consumer user needs and client objectives into clear creative strategies

  • Draw from your holistic understanding of the entire creative process to identify and deploy great copy, design, UI/UX and program design

  • Guide visual aesthetic, consistency, and evolution for all patient products

  • Ensure visuals, messaging, and interactive elements of all products are properly aligned with the creative vision and aesthetic standards

  • Participate in creative and concept designs, including new product and brand development projects

  • Establish timelines for short-term and long-term projects to support the product roadmap, plan tasks accordingly, and ensure goals and deadlines are met

  • Review and approve designs and other types of graphics created by production team

  • Present designs to clients for approval

  • Ensure the execution of all creative work stays within budget

  • Mentor, motivate and supervise the creative and production teams

  • Assist in hiring and managing freelance creative team members when necessary

  • Own the full creative cycle, from concept development through final production and including execution, evaluation and performance

  • Optimize processes to allow for increased efficiency and effectiveness

  • Any and all other duties as assigned

Job Qualifications:

  • Bachelor’s Degree or equivalent experience required; MBA preferred

  • 5+ years of experience in a creative team leadership role serving a broad, unique portfolio of clients simultaneously

  • 3+ years of experience in Creative Director role preferred

  • Confident in a versatile portfolio that demonstrates strong creativity and vision

  • Skilled in art direction, typography, composition, and visual storytelling

  • Obsessed with quality and clarity of message

  • Embraces technology and actively remains up-to-date on current and upcoming trends, software, tools and workflows

  • Possesses effective time management skills and the ability to coach others in this area

  • Pushes creative boundaries without pushing everyone else's buttons; collaborative, curious, and happy to give and receive helpful feedback

  • Driven and organized to work in a matrixed, team environment

  • Copywriting and photography experience helpful

  • Especially proficient in Adobe Creative Suite

  • Knowledge of Microsoft Office Suite, including Word, PowerPoint, Outlook, and Excel

  • Proficiency in HTML/CSS preferred

  • Finds joy in leading a team and helping others


Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.