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IBM Consumer Industry Client Executive - West Coast in Boston, Massachusetts


At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

The Industry Client Leader is responsible for the total customer relationship and experience for a strategic client account, with broad general manager type responsibilities and authorities. He/She is proficient at planning and executing an effective relationship strategy and maintains effective long-term business relationships at the senior level with key decision makers and influencers, while shielding the client form IBM's internal complexity.

This role is the integrator of IBM in front of the customer and is responsible for identifying and prioritizing IBM opportunities & developing solutions strategies, planning and facilitating/conducting complex negotiations to achieve lasting agreements and commitments. As the leader of Team IBM on the account, the Industry Client Leader mobilizes IBM resources as an integrated team spanning all of IBM's businesses and delivers the full value of IBM, not just the contract.

Preferred candidates from: West Coast/Greater San Francisco/Bay Area

Occasional travel will be required to Boise, ID

Required Professional and Technical Expertise

  • 4 years experience in cloud, analytics or industry solution business development

  • At least 3 years in Consumer/Retail Industry

  • Demonstrated leadership skills

  • Creative problem solver and open to change

  • Ability to work in complex, matrix managed organizational environments

  • Results Oriented

  • Proven Presentation Skills

  • Demonstrated Communication Skills both verbal and written

Preferred Professional and Technical Expertise

  • None

About Business Unit

IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

Your Life @ IBM

What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM

IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement

We consider qualified applicants with criminal histories, consistent with applicable law.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.