Massachusetts Creative Jobs

MassHire Job Quest Logo

Job Information

Citizens Bank Community Development Relationship Manager in Boston, Massachusetts


The primary role of the Community Development Relationship Manager/Senior Investment Analyst is to support the Community Development Investment team in its execution of the Bank’s CRA objectives through the review and underwriting of tax-advantaged, real estate investments and other types of community development investment vehicles. The qualified candidate must have excellent analytical, organizational and communication skills and the ability to comfortably interact with senior management and external parties such as syndicators, legal counsel, developers/sponsors and third party lenders. Strong working knowledge of the low income housing tax credit program is essential.

Job responsibilities include:

  • Prepare investment approval packages for review.

  • Review, prepare, and analyze financial projections for tax-advantaged investment vehicles, including, but not limited to, low-income housing tax credit, historic tax credit, and new market tax credit investments.

  • Analyze financial wherewithal of syndicators and project-level guarantors.

  • Perform initial review of potential investments, identify risk, and prepare summary observations for discussion with team.

  • Manage transaction pipeline and secured investment registration process.

  • Support Sr. Relationship Managers in tracking and managing progress towards CRA investment goals.

  • Forecast amortization tied to the Bank’s investment portfolio utilizing Microsoft Excel.

  • Interface with third parties throughout the closing process.

  • Manage process of filing investments with the OCC.

  • Special projects as assigned.


  • Minimum of 2-4 years of experience working with tax-advantaged investments, specifically LIHTC, HTC, NMTC and other community development investments such as SBICs and loan funds.

  • Must be highly proficient with Microsoft Office Suite with a heavy emphasis on Excel and Word. Must possess high degree of knowledge and understanding of Excel including the ability to build sophisticated models and streamline existing models.

  • Must demonstrate each of the following key attributes:

  • Strong analytical and interpersonal skills.

  • Effective oral and written communication skills.

  • Excellent organization and time management skills. The candidate must have the ability to multi-task while maintaining attention to detail in order to complete tasks accurately and in a timely manner.

  • Ability to effectively manage and administer sensitive and confidential information.

  • Must have strong initiative and be able to work without guidance & supervision. The candidate must have the ability to excel in a remote work environment.

  • Professionalism/Ethics (Trust, Respect, Integrity, Attitude, Commitment).


  • Bachelor’s degree in accounting, finance or business major preferred


Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.

Equal Employment Opportunity

It is the policy of Citizens to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, colleague or a dependent’s reproductive health decision making, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, genetic characteristic, citizenship, veteran or military status, marital or domestic partner status, family status/parenthood, victim of domestic violence, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer/Disabled/Veteran

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.