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State of Massachusetts Communications Manager in Boston, Massachusetts

The Executive Office of Health and Human Services (EOHHS) is seeking an engaged and dynamic individual to serve as the Communications Manager for the Secretary’s Office at EOHHS. The Communications Manager is part of a highly visible team thatpartnersacross the EOHHS secretariat on a daily basis, collaborating cross functionally with legislative affairs, program managers, agency communications leads, and working groups focused on critical issues, such as fast-moving public health crises.

This is a fantastic opportunity for a driven, detail-oriented professional with excellent writing and project management capabilities who has the ability to work in a flexible, team-based environment. The successful candidate is familiar with EOHHS subject matter through past professional and/or academic experience and will excel at multi-tasking and a high level of activity. This person will maintain a positive outlook when required to change course quickly as determined by the business needs.

EOHHS attracts purpose-driven individuals, whose work touches the lives in 1 in 4 Massachusetts residents. If you are interested in supporting EOHHS’ critical mission as the Communications Manager, please apply!



_Duties and Responsibilities (these duties are a general summary and not all inclusive):_

Executive Briefings:

  • Prepare briefing materials for the EOHHS Secretary’s public/speaking events;

o Assemble necessary policy points, funding and statistics, case details, and/or other materials and information in order for the Secretary and Administration senior leaders to be fully briefed;

o Engage EOHHS agencies to request and organize information for briefings and draft talking points for key Administration officials (Governor, Lt Governor, Secretary, et al.) with clear direction and deadlines to ensure timely delivery of materials for EOHHS leadership review;

o Produce physical briefing books and deliver to Secretary for review with adequate time allotted for revisions; and

o Address Secretary’s feedback in a timely manner to finalize materials.

  • Provide support to the Governor’s Office with background information and talking points for relevant public engagements.

Public Affairs/Advance:

  • Support the Secretary’s public appearances by coordinating with event host(s) on all logistics, site visits, and communications deliverables; coordinate with Secretary’s Executive Assistant on scheduling matters and delivery of briefing books;

  • Partner with the Media Relations Manager to advise all public events and appearances with the media;

  • Day-of event:

o Provide on-the-ground logistics – advance event and staff Secretary;

o Partner with Digital Communications Manager to capture events through quality pictures and/or video.

  • Coordinate agency/Secretariat review of Governor proclamations: facilitate data verification, proofread, and secure internal approvals prior to returning to Governor’s Office.

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Media Monitoring and Engagement:

  • Identify and collect news articles, in partnership with the Media Relations Manager, and disseminate these each morning to help generate greater awareness about EOHHS and key programs, activities and initiatives; and

  • Provide support to Media Relations Manager by coordinating with agencies and comprising a list of daily media inquiries.

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Additional duties:

  • Support EOHHS communications team by managing key routines and deliverables including monthly EOHHS communications meetings:

o Develop agenda and content;

o Coordinate meeting logistics and follow up; and

o Provide support for EOHHS editorial calendar;

  • Support Digital Communications Manager on development of EOHHS monthly newsletter to employees.

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_Required Qualifications:_

  • Detail-oriented and highly organized, with strong ability to successfully multi-task and manage priorities; able to prioritize items by urgency and risk, while working in a timely manner;

  • A compelling writer who can draft content concisely, to express thoughts clearly, and to develop ideas in logical sequence;

  • Ability to present complex information, including policy and data/statistics, to a variety of audiences (ranging from subject matter experts to the general public) by utilizing a variety of formats (e.g. written articles, oral and visual presentations, etc.) and in a clear and succinct communication style;

  • Exposure to, and interest in, health and human services subject matter (demonstrated through past professional and/or academic experience) and a desire to expand knowledge in this space;

  • Demonstrated ability in coordinating the efforts of diverse groups;

  • Capacity to exercise sound judgment and to exercise discretion in handling confidential information;

  • High level of self-motivation and accountability, bringing enthusiasm and energy to tasks;

  • Proficient usage of Microsoft Office products including Word, Excel, PowerPoint and Outlook; experience capturing video content (e.g., iPhone) and utilizing virtual meeting platforms (e.g., Zoom, Microsoft Teams); and

  • Minimum 3-5 years’ experience preferred.

Please be prepared to provide samples of your professional work.




/Pre-Offer Process:/


A criminal and tax history background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit click on "Information for Job Applicants."


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As part of the hiring process, the Office of Human Resources will be verifying any college-level degrees conferred to the selected candidate. Additionally, any licensure required for the position will be verified. Information provided as part of the hiring process is subject to the Massachusetts Public Record Law and may be published on the Commonwealth’s website.

For questions, please contact the Office of Human Resources at 1-800-510-4122 and select option #2.

Information provided as part of the hiring process is subject to the Massachusetts Public Record Law and may be published on the Commonwealth’s website.


Applicants must have at least (A) five (5) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which (B) at least one (1) year must have been in a project management, supervisory or managerial capacity or (C) any equivalent combination of the required experience and substitutions below.


I. A certificate in a relevant or related field may be substituted for one (1) year of the required (A) experience.

II. A Bachelor’s degree in a related field may be substituted for two (2) years of the required (A) experience.

III. A Graduate degree in a related field may be substituted for three (3) years of the required (A) experience.

IV. A Doctorate degree in a related field may be substituted for four (4) years of the required (A) experience.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

Job: *Administrative Services

Organization: *Exec Office Of Health and Human Services

Title: Communications Manager

Location: Massachusetts-Boston-1 Ashburton Place

Requisition ID: 200006TI