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Deloitte Cloud Craze /Salesforce B2B Senior Technical Architect (Manager) in Boston, Massachusetts

CloudCraze Senior Technical Architect (Manager)

Understanding the digital space and preparing for what s next is at our core. We help clients reimagine how profits are made and how relationships are created and managed. We reshape how work gets done and rewire the competitive fabric of entire industries.

Work you ll do

The Advertising, Marketing and Commerce team delivers and deploys strategy, design, and implementation of web content management, digital asset management, and other technology solutions in the digital marketing and content space. As a member of the team, you will bring considerable technical, functional, and product expertise to deliver effective solutions to clients.

This position will be supporting the Commerce team. As a Senior Technical Architect, you will interact with key business and IT teams, lead all implementation activities and support the members of the development team. This person will be working with a global team and will be leveraging in-depth knowledge of data models, customizations and extensions of the CloudCraze Architecture and will be responsible to formulate technical solutions to address complex business needs

The team

Our Advertising, Marketing & Commerce team focuses on delivering marketing and growth objectives aligned with our clients brand values for measurable business growth. We do this by creating content, communications, and experiences that engage and inspire their customers to act. We implement and operate the technology platforms that enable personalized content, commerce and marketing user-centric experiences. In doing so, we transform our clients marketing and engagement operations into modern, data-driven, creatively focused organizations. Our team brings deep experience in creative and digital marketing capabilities, many from our Digital Studios.

We serve our clients through the following types of work:

Cross-channel customer engagement strategy, design and development

(web, mobile, social, physical)

eCommerce strategy, implementation and operations

Marketing Content and digital asset management solutions

Marketing Technology and Advertising Technology solutions

Marketing analytics implementation and operations

Advertising campaign ideation, development and execution

Acquisition and engagement campaign ideation, development and execution

Agile based, design-thinking, user-centric, empirical projects that accelerate




  • Bachelor s Degree required

  • 8 years of relevant work experience

  • 3 years Development experience / Developer Course 401 (or equivalent)

  • Exposure to Salesforce administration, configuration & licensing

  • Well versed with Salesforce security model and Communities


  • In depth understanding of CloudCraze architecture (Service Layers, Logic Layers, Data Layers), data models, customizations & extensions

  • Hands on CloudCraze development experience and system administration

  • Strong functional knowledge of OOTB Capabilities

  • Proven experience implementing large scale eCommerce solutions including enterprise architecture, ERP integration, robust services layer, payment providers, etc.

  • Evaluation and selection of appropriate software / hardware based on technical need

  • Oversee assigned programs (i.e. conduct code reviews) and guide team members

  • Excellent verbal and written communication skills with ability to tailor messaging to audience

  • Knowledge of End to End Order Management lifecycle

  • Experience with RESTful Service Architecture

  • Strong knowledge of designing Architecture Diagrams and Data flows

  • Capable of recommending best practice solutions based on project and business needs and owning overall design of the technical application

  • Well versed with Salesforce security model and Communities

  • Strong problem-solving skills

  • Extensive experience to develop integrated execution plans including resources leveling, effort estimations, cross-team dependencies

  • Deep understanding of eCommerce solution and Salesforce s Commerce, Marketing and Sales clouds

  • Nice To Have: Hands on experience on Salesforce Data Loader

How you ll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. at


At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. at

Deloitte s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte s impact on the world. at

Recruiter tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you re applying to. Check out recruiting tips from Deloitte professionals. at



Category: Management Consulting

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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