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Travelers Business Insights & Analytics Leadership Development Program (BI&A LDP) Participant in Boston, Massachusetts

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Data Analytics

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$64,400.00 - $106,300.00

Target Openings

45

What Is the Opportunity?

Innovative thinking, creative problem-solving, and a determination to challenge the status-quo. These are some of the defining qualities for participants of our Business Insights & Analytics Leadership Development Program (BI&A LDP).

This three-year rotational program is designed to grow and develop your understanding of how to leverage data for business insights and self-leadership skills. Each rotation will consist of a combination of hands-on experience, access to a robust BI curriculum, and a formal mentoring program to prepare you for a dynamic career. You will have the opportunity to explore multiple functions of analytics while learning from different leaders within Travelers.

As a Business Insights & Analytics LDP consultant, you will model the way for others and set a personal example of what is expected. You will be expected to positively challenge processes and identify new and innovative ways to get work done more effectively and efficiently. You will be expected to take initiative, embrace change, actively listen to and support diverse points of view and celebrate the success of others.

If this is more than you imagined in a career in insurance, we encourage you to join us at Travelers.

This program offers optional rotations with the ability to rotate into one of the many job families of traditional business intelligence; including but not limited to: Information Delivery, Data Management, Business Performance Analytics, Data Engineering, or Business Analysis. Positions within this family work with business customers to determine how business intelligence information and analytic solutions can be leveraged to provide business insights for business strategies, capabilities, and processes.

Travelers offers a hybrid work location model that is designed to support flexibility.

What Will You Do?

The program is multi-faceted and offers a business insights & analytics and business development curriculum focused on analytics, insurance, strategy, leading self and influencing others. Other program components include formal mentoring, networking and career guidance.

BI&A LDP participant duties will vary based on the specific rotation, but will be within one or more of the areas outlined below:

Participants could be placed in one of the following rotations:

Business Performance Analytics:

  • Profiles data, draws business inferences, completes analysis and clearly articulates findings for a target audience.

  • Holds accountability for performing less complex core tasks of Descriptive Analytics (the exploration and investigation of past business performance), partnering with team members on more complex tasks.

  • Manipulates raw data sets into information fit for analysis applying needed logic or requirements from subject matter expert.

Data Engineering:

  • Independently performs Data Acquisition, Prep and Exploration: reviews, prepares, basic design, and integrates data.

  • Corrects minor problems and implements data cleansing/quality solutions.

  • Operationalizes and automates well defined simple data products independently.

  • Builds, tests, and implements simple analytic processes, including pilots and proof of concept.

Business Analysis:

  • Assists in the process of eliciting, analyzing, specifying, communicating and validating business intelligence requirements while identifying project issues which require escalation.

  • Manipulates, validates, and analyzes data using Excel, SQL and other analytical tools to develop insights; aids business partners with reporting, dashboard and other analytic solution to achieve their business goals.

  • Learns how to inform data management of new sources and attributes for their governance, including driving improvements to data quality, and identifying data gaps to resolve issues.

Information Delivery:

  • Works with delivery team to fulfill the delivery strategy for business requirements.

  • Learns how to develop, automate, compile, and prepare reports, dashboards, cubes, embedded analytics, etc.

  • Takes ownership of necessary components such as: Collection of data, Integration of that data, and Development (prototyping, coding, and production build).

  • Learns how to complete root cause analysis and facilitates some quality assurance facets of projects.

  • Learns how to inform data management of new sources and attributes for their governance.

Data Management:

  • Aids in the data governance and metadata processes by preparing artifacts for review and submission (i.e. researching, preparing simple submissions, and data quality metrics.) Participants are expected to evolve to facilitator of data governance meetings.

  • Facilitates, creates, and monitors for data quality across all domains.

  • Demonstrates understanding of overall data models, data relationships, mapping lineage and business rules and participates in the creation of data models (e.g. entity design and population) and takes ownership accordingly to department requests and inquiries.

  • Learns and adheres to all data management, information protection, and governance practices.

  • Perform other duties as assigned.

What Will Our Ideal Candidate Have?

  • Cumulative GPA of 3.0 or greater.

  • Previous data, general business, and/or project management experience.

  • Previous property & casualty insurance experience (may include one or more data-related internship experiences).

  • SQL experience strongly preferred, experience with dashboarding, scorecard, or reporting tools a plus.

  • SAS and/or Python literacy.

  • Accountability: Strong track record of taking ownership and responsibility for actions and outcomes, performance, and results.

  • Analytical and Critical Thinking: Demonstrated aptitude in identifying current or future problems or opportunities, analyzing data, synthesizing and comparing information to understand issues, identifying cause/effect relationships and exploring alternative solutions to support sound decision making.

  • Change Management/Resilience: Ability to remain energized and focused in the face of ambiguity, change or strenuous demands.

  • Customer Focus: Proven customer service skills with the ability to provide service excellence to internal or external clients.

  • Emotional Intelligence: Demonstrated track record of self and social awareness, empathy and balances confidence with humility.

  • Interpersonal: Excellent communication skills with the ability to actively engage with others while maintaining a positive attitude.

  • Judgment/Decision Making: Capability of exercising sound judgment, making decisions and committing to a position.

  • Leveraging Differences: Proven capacity to works with and include people from different backgrounds, experiences, cultures, races, etc. and view those differences as assets to be leveraged to accomplish business goals and objectives.

  • Relationship Management: Strong relationship management skills including the ability to seek out, build, foster and maintain productive relationships, networks or alliances to meet goals and achieve results.

  • Teamwork: Ability to work together in situations when actions are interdependent, and a team is mutually responsible to produce a result.

  • Work Ethic: Possession of a strong drive to do what it takes to get the job done; inquisitive and demonstrates a strong willingness to learn.

What is a Must Have?

  • Bachelor’s or master’s degree in STEM (Science, Technology, Engineering or Math) required.

  • Legally authorized to work in the United States now and in the future.

What Is in It for You?

  • Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.

  • Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.

  • Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.

  • Wellness Program: The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Life Balance program provides access to professional counseling services, life coaching and other resources to support your daily life needs. Through Life Balance, you’re eligible for five free counseling sessions with a licensed therapist.

  • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (4-ESU@travelers.com) so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/ .

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