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Thermo Fisher Scientific Business Development Manager in Boston, Massachusetts

Business Development Manager


The position may be based anywhere in the United States, but would require regular travel (20-30%).

Job Description:

When you're part of the team at Thermo Fisher Scientific, you'll do important work, and you'll be valued and recognized for your performance. With talented managers and inspiring coworkers to support you, you'll find the resources and opportunities to make significant contributions to the world.

Division Specific Information

Clinical Diagnostics In Vitro Diagnostic (IVD) Services is part of the Specialty Diagnostics Group within Thermo Fisher Scientific, providing services and products to leading IVD manufacturers globally. The IVD Services portfolio includes diagnostic reagents, assays, and laboratory automation & analyzers, and is leveraging the capabilities and footprint of Thermo Fisher Scientific sites in Europe, the US and China.

How will you make an impact?

The Business Development Manager is responsible for developing and managing existing strategic account customer relationships overseeing the entire portfolio under contract as well as driving growth of share of wallet. The candidate will be a 'hands on' account management professional operating with a sense of ownership, with accountability for annual operating plan commitments. This role is considered a key member of the strategic relationship management team and must have the vision, drive, and interpersonal skills to succeed in a rapid growth environment.

What will you do?

  • Develop and maintain strategic long-term relationships with key accounts

  • Accountable for annual operating plan commitments and developing new business expansion

  • Monitor existing customer contracts and understand contractual obligations and commitments

  • Drive portfolio management with partners, develop fee schedules and statements of work

  • Evaluate customer requests and maintain high service levels with timely responses to pricing, volume, issue resolution and support activity

  • Schedule and coordinate quarterly business reviews, monitor established performance metrics and scorecard reports with key customer accounts and internal cross functional team meetings

  • Key account performance reporting and frequent communication to the senior leadership team

  • Assist in the preparation and delivery of business/technical/capability presentations

  • Research and identify new potential customer opportunities

  • Assist in the negotiation process and close new and renewal business

  • Drive rapid and effective implementation of new business opportunities

How you will get here:


  • B.S. degree in Scientific Field required

  • Strong commercial skills with MBA or professional certifications (preferred), or proven experience in sales, business development or key account manager roles

Experience and Skills:

  • 5-8 years experience in the IVD or a related industry with a solid understanding of technical matters, product development processes, regulatory frameworks and operations and supply chain

  • Excellent relationship building skills, able to lead and influence others without direct authority

  • Strong project management skills

  • Sound business acumen to understand key performance indicators and their drivers, and assess opportunity attractiveness (IRR/ROI/NPV)

  • Advanced level skills in Microsoft Office suite (Word, Excel, PowerPoint, Visio, Project, etc.)

  • Willingness to travel up to 20-30%, as required (and depending on location)

  • Detail oriented, assertive self-starter who can operate effectively to meet goals and timelines in multiple assignments and who is able to adapt to change

  • Strong communication skills in front of internal and external audiences, while counseling, negotiating and formally presenting proposals and/or technical solutions

  • Good organizational, analytical and problem-solving skills

  • Ability to quickly evaluate situations and take direct appropriate actions to resolve issues

  • Well-developed written skills to prepare monthly reports, reviews and white papers, as well as preparing presentations to a variety of audiences

Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.