Citizens Bank Business Banking Treasury Sales Market Manager in Boston, Massachusetts


Business Banking Treasury Sales Market Manager

As an employee of Citizens Bank you become a part of an organization committed to serving customers, colleagues and communities in which we do business. Citizens Bank is an established and successful financial services company with national presence and the ability to conduct business globally. We are committed to offering comprehensive and competitive benefits, encouraging our colleagues to develop and grow their careers, and providing a fiscally sound and stable work environment while delivering to our customers.

The BB TS Market Manager must be a self-starter, motivator, strategic thinker and demonstrate strong leadership and ability. This person should display strong coaching skills and a deep understanding of the customer experience. It will require significant amount of time in the field joint calling with their team with customers, prospects and centers of influence. This individual should be able to coach to the importance of developing strong internal partnerships through proactive outreach and strategic planning with RM1’s , RM1 Market Managers, Directors and other business partners to help generate referrals, and sales activities focusing on the $0-$5mm sales segment.

This individual should also display a deep understanding of recruiting and hiring activities to meet our strategic plan and assist with on-boarding for newer colleagues to the bank. This candidate should possess strong negotiating skills both with customers as well as internally with business partners in order to be well versed to approve pricing exceptions that are appropriate for customers as well as for the business line and Citizens Bank.

This individual should also be focused on being a senior member of the Business Banking team and should provide insight and feedback on how we can make the division more efficient, productive and successful across the marketplace by knowing the market and through positive business partner relationships, Pipeline management and appropriate exception pricing and other approvals around risk.

This role will is responsible for a large geography including MA, NH, VT, RI, CT and parts of NY.


  • Cash Management or other relevant financial services industry which is comparable to drive activities and execute on plans quickly and effectively

  • Presents as professional with high level of business acumen and builds trust credibility quickly with business partners to work closely together with customers, prospects and colleagues of all levels.

  • Understands the risks associated with the Cash Management products and the technical aspects of the cash management products

  • Strong computer skills with Word, Excel, Powerpoint and other required internal systems to move efficiently and effectively throughout the day

  • Experienced in executing on action plans and coaching colleagues to develop their sales skills to win business and create an outstanding customer experience.

Hours & Work Schedule

Hours per Week: 40

Work Schedule: M-F 8-5

Why Work with Us

At Citizens, you’ll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.

Equal Employment and Opportunity Employer/Disabled/Veteran

It is the policy of Citizens Bank and Citizens Securities, Inc. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

Equal Opportunity & Affirmative Action Employer Disabled/Veteran

Citizens Bank is a brand name of Citizens Bank, N.A. and each of its respective subsidiaries, and Citizens Bank of Pennsylvania.