Citizens Bank Business Banking Treasury Product Manager in Boston, Massachusetts
Citizens Business Banking is currently seeking a Senior Product Manager to join our Treasury Solutions team focusing on managing our products and related revenue. This is a great opportunity to work with a top regional bank and exceed customer expectations through innovation and commitment to providing the best products for our clients.Responsibilities include:• Ensure pricing is competitive, pricing policy is up to date and appropriate, governance is in place and administered properly.• Leverage market analysis, competitive knowledge, and customer research to help define product offering and roadmap.• Making products easy for Citizens to sell, and for clients to buy - solution bundling / packaging / marketing.• Perform the role of champion to promote and evangelize solutions and new features with marketing, sales, support, professional services, partners and customers.• Product Revenue and Risk Management Optimization - Review financial and risk-related activity, and take appropriate action to ensure optimum balance between maximization of revenue and minimization of risk. • Responsible for driving revenue lift, defining metrics and reporting• Focus on existing product /enhancements. Build critical partnerships with key business lines and units (Commercial Product Management, Sales, Client Services, IT, Risk, RMs).• Senior subject matter expert in terms of industry focus/market competition• Support Sales on key relationships as well as new opportunities• Responsible for understanding the impact of regulatory changes to the product and driving the necessary modifications to ensure compliance. • Responsible for all components of client readiness, and colleague readiness (pre-launch activities which require participation from multiple stakeholders – Sales, Implementation, Client Services, Business Services, Marketing, etc.)• Leading various product related projects within BB Treasury Solutions.* This role can sit in any location within our footprint.
• BA/BS required, MA or MBA preferred• At least 10 years of experience in Product Management• Broad and deep experience with treasury and online cash management products and services• Knowledgeable of the operational and service sides of the business, as well as markets and financials• Possess an understanding of payments industry including check, wire transfer, ACH, and recent real time payments initiatives• Demonstrated understanding of product pricing and billing • Proven ability to translate business needs for the benefit of Sales and our clients• Strong analytical skills/financial acumen• Demonstrates the ability to create strategic plans and lay out a strategic course of action to drive future business growth for a specific product• Develops, implements and communicates measures of product quality and performance with buy-in from partners • Possesses in-depth understanding of the Business Banking space within the Financial Industry and uses that information to identify competitive advantages• Possesses in depth understanding of revenue drivers and effectively utilizes revenue drivers to drive higher levels of growthHours & Work ScheduleHours per Week: 40Work Schedule: Monday - FridayWhy Work with UsAt Citizens, you’ll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.Equal Employment and Opportunity Employer/Disabled/VeteranIt is the policy of Citizens Bank and Citizens Securities, Inc. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.Equal Opportunity & Affirmative Action Employer Disabled/VeteranCitizens Bank is a brand name of Citizens Bank, N.A. and each of its respective subsidiaries, and Citizens Bank of Pennsylvania.