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Amazon Business Analyst, AWS Global Executive Marketing in Boston, Massachusetts

Description

Amazon Web Services (AWS) Global Executive Marketing team is seeking an experienced, results-driven Business Analyst to own reporting, measurement, and analysis across our portfolio of high-visibility programs.

Executive programs are complex, and we rely on deep analysis of both common and non-standard KPIs to understand and communicate business impact. We are looking for a highly analytical individual with experience at an enterprise level identifying trends and insights across a matrixed organization. A successful candidate will be well-versed in marketing analysis best practice, while able to navigate and advocate for the nuances of audiences and programs that operate outside standard marketing funnels. This role requires a proven track record in developing reporting mechanisms; a deep understanding of common third-party analytics platforms; analytical skills to identify risks and opportunities; and interpersonal and project management skills to deliver in a fast-paced environment.

This role sits within the Global Executive Marketing Campaign Operations team. You will work closely with Campaign Operations and Program Managers; global tooling and technology teams, and Business Operations to align impact reporting across the broader AWS Sales, Marketing, and Global Services Organization.

Key job responsibilities

  • Work with Program Managers, Campaign Operations Managers, our global Business Operations partners, and key marketing stakeholders to understand and influence business goals.

  • Develop scalable and self-serve data solutions to automate and accelerate business reporting processes, support team projects, and enhance data accuracy.

  • Track and analyze key metrics like Marketing Sourced Pipeline, Annualized Revenue, and Opportunities.

  • Identify opportunities to optimize queries and tools in existing projects, enhance existing marketing measurement, and design new KPIs to best measure marketing effectiveness.

  • Collaborate with global measurement and business operations teams to influence measurement strategies for executive programs across AWS.

  • Conduct investigative deep dives to understand trends in customer engagement across (and sometimes beyond) the executive landscape to identify business risks and opportunities.

  • Propose and prioritize changes to reporting, including the creation or collection of new metrics, presentation of data, and ownership of ongoing maintenance.

  • Continuously learn new systems and industry best practices to design new studies and build new tools.

  • Proactively explain the ‘why’ in addition to the ‘what’ while educating business stakeholders on business insights.

  • Educate Campaign and Program Managers on best practices to enable consistent reporting; document standard operating procedures and drive adoption of standard mechanisms.

  • Contribute to narrative documents by providing data analysis and insights that illuminate marketing impact and customer behavior, enhancing strategic decision-making and storytelling in marketing initiatives.

About the team

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA | Boston, MA, USA | New York, NY, USA | Seattle, WA, USA

Basic Qualifications

  • 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience

  • 5+ years of business analyst, data analyst or similar role experience

  • Bachelor's degree in business or analytical discipline

  • Experience defining requirements and using data and metrics to draw business insights

  • Experience with SQL

Preferred Qualifications

  • Experience in financial/business analysis

  • Experience making business recommendations and influencing stakeholders

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,900/year in our lowest geographic market up to $143,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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