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Wayfair Associate Director Product Management, Supplier Controls in Boston, Massachusetts

<p><span style="font-weight: 400;">Wayfair believes everyone deserves a home they love, and that furnishing your home should be a source of fun, not anxiety. Our Product team plays a crucial role in making this vision a reality for millions of people around the world. Partnering with Engineering, Experience Design, Analytics and business leaders across Wayfair, our Product team ensures that we’re building technology that solves important customer problems in elegant, scalable, measurable ways.</span></p>

<p><span style="font-weight: 400;">We’re tackling a wide array of fascinating, incredibly difficult problems - like helping a massive, rapidly growing global customer base efficiently find the perfect products from our catalog of &gt;22M items (with the majority of traffic on mobile), helping a variety of suppliers (some small, some big) find new customers for their products and build their brands. We have sophisticated capabilities around AI, data science, multivariate testing and personalization. And we’re a highly collaborative, supportive team that values learning, psychological safety and intentional career development.</span></p>

<p><span style="font-weight: 400;">In this role, you will shape the strategy and direction of how suppliers can control consumer experiences for their products on wayfair. This is an evolution from our traditional strategy where wayfair’s business teams set merchandising standards on how products are displayed. To illustrate this with a simple example, imagine a supplier has an image and video for a product. Currently, Wayfair business teams decide if the product page shows the image first or the video first. In the future, we would like suppliers to make this decision in many&nbsp; cases.&nbsp;</span></p>

<p><span style="font-weight: 400;">We are looking for an experienced leader to lead this charter. The leader will work with UXR to understand supplier and customer needs, build a strategy and roadmap for supplier controls (e.g. deciding the controls to give to a supplier cohort), work with multiple engineering teams to deliver the roadmap and work with data scientists to measure the value. This role is complex across multiple dimensions:</span></p>

<ul>

<li style="font-weight: 400;"><span style="font-weight: 400;">Product: The high number of controls creates complexity to product discovery such as dependencies between controls. E.g. how would supplier control vary across dimensions like class, brand, price and market, etc.</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Organizational: This initiative touches a large number of engineering teams, each of which have their own objectives</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Technical: These changes touch multiple foundational codebases on critical customer experiences (e.g. imagery tray order) which will require extensive testing before rollout.</span></li>

</ul>

<p><strong>What You’ll Do</strong></p>

<ul>

<li style="font-weight: 400;"><span style="font-weight: 400;">Work with user research teams to figure out supplier and customer needs</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Set the product vision and strategy&nbsp;</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Build and maintain product roadmap along with constantly monitoring the success and measuring the impact of product/feature development</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Work with analytics and data science to rollout the new experiences and measure the impact&nbsp;</span></li>

</ul>

<p><strong>What You’ll Need</strong></p>

<ul>

<li style="font-weight: 400;"><span style="font-weight: 400;">10+ years of experience building high-impact products</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Ability to think and perform both tactically and strategically</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Excellent analytical skills with demonstrated experience turning data into actionable insights</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Deep understanding of business strategy and metrics</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Ability to multi-task and work well within a dynamic, fast-paced organization</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Positive, people-oriented, and energetic attitude</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Cross-functional leadership experience</span></li>

</ul><div class="content-conclusion"><p><strong>About Wayfair Inc.</strong></p>

<p>Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.</p>

<p>No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.</p></div>

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